Technical Support Analyst Salaries in Virginia

Bachelor's degree with 3 years of full-time work experience directly related to developing technical and/or software product information in an IT/IS environment…

Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. Good verbal and written communication skills.

Must have the ability to sit and stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to…

$57,488.00 - $97,720.85 a year

Attend to phone calls and emails from business users as part of Tier 1 support. Problem resolution may involve the use of diagnostic and help request tracking…

As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is…

$53,000 - $108,000 a year

Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside…

$68,000 - $75,000 a year