Script Supervisor Salaries in Wake Forest, NC

Call Metrics: call volume, call answer rate, average speed to answer, abandoned call rate, voicemail backlog, average handle time, and call volume by…

$70,000 - $85,000 a year

9 days ago

Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information…

Monitor telephone representatives regularly to ensure that calls are being handled properly and scripts are being followed (including call activity and volume…

Monitor telephone representatives regularly to ensure that calls are being handled properly and scripts are being followed (including call activity and volume…

Beyond active deal support, you will be a key architect in the evolution of our growth engine, providing direct input into the design and maintenance of the…

Excellent oral and written communication skills with the ability to communicate technical concepts to a technical and non-technical audience.

$90,000 - $130,000 a year