Customer Care Manager Salaries in Washington, DC

You'll manage a team of Customer Support Representatives, own SLAs and escalations, and take ownership of our internal knowledge base, Training Academy, and…

$95,000 - $110,000 a year

Oversee the preparation of all correspondence to clients, customers, and third parties in response to complaints, research requests, data inquiries and the like…

$139,786 - $238,014 a year

4 days ago

Bachelor’s degree in Business, Public Administration, Design, Communications, or related field; Strong knowledge of CX methodologies, customer-insight tools,…

$111,298 - $189,507 a year

Manage all aspects of the customer relationship and daily interactions, serving as the primary point of contact for customer calls, visits, escalations, and…

$79,000 - $116,000 a year

Collaborate with internal teams to address data accuracy and integrity, using expertise to educate stakeholders and improve service delivery.

1 day ago

Serve as Product Evangelist and SME on calls with prospects in Customer meetings, articulating our value proposition. Company-provided laptop and hardware.

$110,000 - $125,000 a year