Call Center Supervisor Salaries in Texas

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to…

$49,700 - $88,800 a year

4 days ago

Evaluates calls to ensure processes and procedures are executed according to the guidelines. Assists representatives by answering questions via phone and chat.

Coaches staff on how to answer calls or respond to other channels (email, text, or chat) according to professional standards and protocols.

$31.25 - $33.00 an hour

Supervises all aspects of incoming calls. Oversees the design and delivery of all monitoring calls for quality assurance.

Additionally, the Customer Experience Operations Supervisor partners with the Customer Experience Specialists ensuring high levels of customer satisfaction and…

14 days ago

Bachelor's Degree in healthcare administration, business administration or related field. Master's Degree in Healthcare Administration or related field.

$120,000 - $140,000 a year

6 days ago