Call Center Supervisor Salaries in West Virginia

Monitor an average of 1,550 daily contacts (e.g., 825 calls, 400 emails, 250 chats) to maintain an Abandoned Call Rate of no more than 5% and ensure 90% of…

Ability to coach and develop program management to drive program performance. Flexibility and versatility in problem analysis and resolution requiring attention…

Provide customer representatives the status and activities of personnel covered under contract; responds to administrative or technical requests from the…

$100,000 - $110,000 a year

1 day ago

Facilitate communication between the contractor team and government stakeholders, conducting regular status meetings with the COR (at least monthly, or as…

Four-year degree in social or behavioral health services field (licensure given special consideration) preferred. Adherence to all policies and procedures.

Plan, organize, and manage teams of employees performing a variety of technical duties. Provide administrative and technical direction to assigned personnel.

8 hours ago