Helpdesk Manager Salaries in Maryland

Processes requests and monitors/ensures that approval and fulfillment workflows are completed by both technical and non-technical personnel in a timely manner.

$29.69 - $31.25 an hour

Assist in the implementation of new help desk tools and technologies. Salary up to $165,000, depending on qualifications, including relevant certifications,…

Up to $165,000 a year

Monitor Service Desk performance and customer service skills (phone calls, email and in person) for training and addressing areas of concern.

$80,000 - $100,000 a year

This contractor position will be in support of the client's help desk and the analyst who fills this position will be required to work a set schedule that will…

$37.76 - $38.50 an hour

4 days ago

This role serves as a critical front-line resource responsible for delivering high-quality technical support to end users across a dynamic, mission-driven…

$26 - $33 an hour

Active IAT Level II certification. Preferred certification in Information Technology Information Library (ITIL) v3 or later.

$150,000 - $170,000 a year