Help Desk Analyst Salaries in Ohio

This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested…

$22 - $29 an hour

12 days ago

Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.

Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.). 2 Years experience documenting procedures.

Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.

Respond promptly to user inquiries via help desk tickets, phone calls, and email, ensuring issues are logged accurately and prioritized effectively.

$22 - $25 an hour

CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…