Senior Technical Support Salaries in Worcester, MA

Familiarity with help desk ticketing systems such as ConnectWise, Autotask, or similar MSP tools. Strong mentoring mindset; enjoys coaching and guiding others…

$74,000 - $97,500 a year

The position serves as a single point of accountability for executive IT issues, driving rapid triage, coordination, and resolution across infrastructure,…

$70,000 - $85,000 a year

Senior IT Support Engineers are required to work onsite from time to time - a valid driver’s license, and reliable transportation is a requirement.

$65,000 - $85,000 a year

Manages incoming Service calls from the field. Knowledge and understanding of the Microsoft Windows, Excel, Word, JAVA, Niagara certification beneficial.

10+ years of experience in systems development, software engineering and technical support/services operations. Medical, Dental, and Vision Coverage.

$197,900 - $267,800 a year

Participate in weekly cadence calls to go review calls and sales tactics. Make weekly calls to assigned account list and record results in TDF.