Customer Service Manager Salaries in Zebulon, NC

Bachelor’s degree in Business, Communications, or a related field; or equivalent combination of education and experience. Ability to travel 5% as required.

$80,000 - $106,000 a year

12 days ago

2-5 years of experience in customer service, account management, or a related field. Acting as the primary point of contact for an assigned portfolio of clients…

Call Metrics: call volume, call answer rate, average speed to answer, abandoned call rate, voicemail backlog, average handle time, and call volume by…

$70,000 - $85,000 a year

1 day ago

This role plays a key part in protecting customer satisfaction, supporting operational execution, and driving consistency across the customer experience.

While this position allows remote work, the individual must reside within the state of North Carolina and travel to client sites as needed.

6 days ago

You will launch new systems, develop and implement support mechanisms, proactively monitor system performance, share best practices, and implement continuous…

$145,900 - $197,400 a year