Call Center Manager Salaries in United States

This role is responsible for day-to-day operational execution across providers, nurses, and clinical support employees and contractors, ensuring consistent…

$40 an hour

2 days ago

This role ensures the efficient alignment of staffing supply with multi-channel demand (calls, email, chat, IVR), enabling the contact center to achieve…

Monitor interactions: Ensure calls, emails, and other communications are evaluated for accuracy, quality, and compliance.

Lead and develop a team of Operations Supervisors across frontline and escalation functions. Lead from the front and support the team during periods of high…

$60,000 - $100,000 a year

Handle escalated calls or issues, ensuring prompt and professional resolution. The ideal candidate is a strong communicator and problem solver who thrives on…

From $50,000 a year

Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat). 7+ years in contact center operations.