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Data Entry Technician - Long-term Care (Mon - Fri)

Innovative Rx Us Holdings Inc
Indianapolis, IN

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Telecommunications headsets

Full Job Description

Job Title: Data Entry Technician

Company: Young at Heart Pharmacy

Location: Indianapolis, IN

Job Type: Full-time

Job Description:

Young at Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team as a Data Entry Technician. As a vital part of our data entry team, you will be responsible for ensuring prompt and professional entering of orders accurately and efficiently in order to correctly provide medications to our customers. Additionally, you will maintain a positive and pleasant demeanor with all customers and colleagues while accurately entering customer requests and processing refill requests.

Responsibilities:

Input customer and prescription data into the computer system
Ensure accuracy: right patient, right facility, right payor, right physician, right drug, right strength, right quantity, right SIG
Ensure prompt service by assisting customers via phone
Work directly with customer facilities to enter accurate information
Respond to customer requests in a timely manner
Work to meet daily SLA
Work with order entry team to ensure new and refill orders entered before cut-off time
Escalate any issues to Data Entry Lead or Pharmacist
Participate in required training
Attend all necessary training sessions
Review and follow all applicable policies and procedures
Provide Back-Up Customer Service functions
Participate in required Customer Service training sessions
Utilize Lean Concepts to improve processes
Document issues and suggestions using CPAS and Rapid Improvements
Follow documented procedures to ensure consistency
Troubleshoot any order issues as needed
Other duties as assigned

Qualifications:

Active pharmacy technician license from the Indiana State Board of Pharmacy preferred.
Previous data entry experience.

Working Conditions:

Normal working hours: Monday through Friday, 9:00 AM to 6:00 PM, with additional time as required based on daily workloads.
Saturday shifts may be required to support customers.
Participation in the on-call rotation is voluntary, with incentive pay provided.
Data entry team members must work well together as a team.

Physical Requirements:

Sitting and working at a computer for up to 8 hours a day, minus scheduled breaks.
Operating a desktop keyboard and mouse.
Using a desk phone with either handset or wireless headset.
Communicating with employees, patients, caregivers, and physicians by phone, fax, and email in a courteous and professional manner.

WE PROUDLY OFFER:

(Primarily) Monday - Friday Day Shift
Closed for 6 Paid Holidays
14 Days of PTO in the first year
Multiple Healthcare Plans
Dental and Vision Coverage
Free Life Insurance
Supplemental Insurance Plans
401(k) Retirement Plan with a generous company match
Simple IRA
Medical and Dependent Care Flex Spending Accounts
$150 Initial Scrub Allowance, $50/year Continued Allowance
Onsite workout facility

Join us at Young at Heart Pharmacy and become a valuable member of our dedicated team committed to providing exceptional customer service in the healthcare industry. Apply now and be part of our mission to make a difference in the lives of our patients and community.

EEOC Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Monday - Friday 9:00 AM - 6:00 PM

Quick Apply

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Data Entry Technician - Long-term Care (Mon - Fri)

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