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Change Management Delivery Lead (hybrid)

NiSource -
Columbus, OH

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Job Details

Full-time
$96,600 - $144,900 a year

Qualifications

Data visualization software proficiency
Data analysis reporting
Team leadership
Metrics Reporting
Data summary reports
Corporate training teaching experience
Bachelor's degree
Leading team collaboration initiatives
Developing new training programs
E-learning platforms
Enterprise Learning Management
Productivity software
Change management support (employee development activity)
Data analytics tools
Project leadership
Data visualization projects
Technical Proficiency
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication

Full Job Description

Change Management Delivery Lead

We are looking to hire someone to work in our Columbus, Ohio office on a hybrid schedule (3 days a week in office)

Team is looking for a seasoned Change Management professional that brings empathy, positivity and flexibility to support various audiences. If you are a people focused team player, this role and team are right for you.

Job Summary
The Change Management Lead is responsible for leading the design and delivery of integrated change management, project communication, and training strategies in support of enterprise transformation initiatives. This role is responsible for creating and implementing change management strategies and plans to drive program results to increased understanding and end-user adoption to help our people thrive through change. The role drives the translation of change impacts into scalable communication, engagement, and learning solutions that build awareness, readiness, and sustained adoption. Working closely with program leadership, stakeholders, and cross-functional partners, the lead ensures alignment of change, communication, and training efforts to business priorities while monitoring adoption outcomes and enabling successful organizational transitions.

ESSENTIAL FUNCTIONS:

Lead and conduct readiness (organization, sponsor, and change), communication, and training needs assessments and utilize results to develop integrated change, communication, and learning strategies and plans

Conduct stakeholder impact assessments and translate findings into comprehensive engagement, communication, and training plans in partnership with Corporate Communications, Technical Training, and Leadership Development

Lead the execution of change, communication, and training plans, ensuring alignment to program milestones and driving awareness, understanding, and sustained adoption

Translate change impacts into targeted communication strategies and training solutions, including development of materials such as presentations, job aids, and learning resources

Establish and maintain feedback loops, communication channels, and training programs to enable continuous knowledge transfer and support stakeholder adoption

Analyze qualitative and quantitative data (e.g., readiness, communication effectiveness, training participation, and adoption metrics) to identify risks, measure success, and recommend mitigation actions

Identify and manage areas of resistance by implementing targeted communication, training, and engagement interventions to drive behavior change and minimize disruption

Provide leadership and guidance to project teams and stakeholders on change, communication, and training best practices, while facilitating discussions, workshops, and training sessions to build capability and alignment

Identify opportunities to align change management project engagement and communication activities with other programs to leverage existing opportunities and strengthen employees’ ability to move through multiple changes at one time

REQUIRED QUALIFICATIONS FOR POSITION:

Education & Experience

Bachelor’s degree

5+ years of experience leading complex, transformational change initiatives

Change Management Expertise

Advance d knowledge of change management methodologies, tools, and best practices

Experience deploying large-scale, coordinated change and training strategies

Proficiency with change management tools and platforms

Leadership & Ways of Working

Ad vanced e xperience working independently and leading others

Ability to operate & le ad effectively in a matrixed environment

Demonstrated ability to engage and influence stakeholders at all levels

Communication & Stakeholder Management

Exceptional written and verbal communication skills

Strong interpersonal and relationship-building capabilities

Ability to align diverse stakeholders toward a common goal

Analytical & Problem-Solving Skills

Strong analytical thinking and decision-making abilities

Ability to translate insights into actionable strategies

Ability to interpret data, work with analytic models and advanced technologies and digital tools, with data reporting and data visualization

Technical Skills

Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, etc.)

Experience using Learning Management Systems

Other Requirements

Ability to travel up to 25%

PREFERRED QUALIFICATIONS FOR POSITION:

Advanced degree

PROSCI Certified

Instructional Design Certification s

Experience using video editing software

Experience using training development tools such as Captivate, Articulate

Knowledge of Instructional Design methodologies, tools, and best practices

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or 1-888-640-3320

Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$96,600.00 - $144,900.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience , as well as internal pay equity .

Posting Start Date:

2026-07-10

Posting End Date (if applicable):

2026-07-24

Please note that the job posting will close on the day before the posting end date.

Apply Now

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Please note that the job posting will close on the day before the posting end date.

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