Top 56 Director technical support Jobs

Deputy Program Director, Technical Support
ServiceSource Inc. —St. Louis, MO
- Full-time
- Background check
- Ability to walk for extended periods
- Analysis skills
- Wellness program
- Health savings account
Quick Apply
Director of Technical Services
AVSi —Minneapolis, MN
- $85,000 - $115,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Head of Customer Support
Anduril Industries —Costa Mesa, CA
- $253,000 - $336,000 a year
- Email
- Computer science
- Computer Science
- Engineering
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Senior Director of Digital Technology for Customer Support
HP —Spring, TX
- $210,150 - $320,250 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
11d
Director of Technical Support, Standards, & Training
Door Controls USA —Ben Wheeler, TX
- Full-time
- Spanish
- Customer service
- 11+ years
- Disability insurance
- Health insurance
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Director, Technical Support Engineering ( HR AI Platform Startup)
Eightfold.AI —Santa Clara, CA
- Hybrid work
- Computer Science
- SQL
- Continuous improvement
14h
Director of Customer Care & Support
Nextlink Internet —Hudson Oaks, TX
- $75,000 - $85,000 a year
- Full-time
- 7 years
- Residential
- Travel
- Health insurance
- Dental insurance
Director, Operational Support Center
Sinclair Broadcast Group —Cockeysville, MD
- $140,000 - $160,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Senior level
- Employee stock purchase plan
- Paid holidays
Director Product Management-Technical, Amazon Customer Service
Amazon.com Services LLC —Seattle, WA
- $237,500 - $321,300 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Health insurance
Service Desk Director
RIVIDIUM —Alexandria, VA
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Director, Customer Solutions Support
Aristocrat Interactive —Las Vegas, NV
- $126,000 - $234,000 a year
- Full-time
- Background check
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
7d
Director, Customer Support
VEHLO PURCHASER LLC —Troy, MI
- Extended hours
- Hybrid work
- Background check
- Bachelor's degree
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
2d
Head of Customer Support Functions - USDS
TikTok USDS JV —Scottsdale, AZ
- Hybrid work
- 5 years
- Analysis skills
- Mentoring
Director Call Center Operations – Recipient Customer Service
Cochlear Ltd —Lone Tree, CO
- $165,000 - $185,000 a year
- Online Application
- Master's degree
- Bachelor's degree
- Senior level
- Employee stock purchase plan
- Disability insurance
DIRECTOR OF DINING TECHNOLOGY- UNIVERSITY OF UTAH, SALT LAKE CITY, UT
Chartwells HE —Salt Lake City, UT
- $70,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
10d
Director of Customer Service
Hamilton Company —Reno, NV
- $120,000 - $200,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Disability insurance
- Health insurance
Head of Product Support
Future Secure AI —Austin, TX
- On call
- Office
- Recruiting
- Senior level
Quick Apply
Head of Customer Service
Helix —California
- $110,000 - $135,000 a year
- Full-time
- Remote
- 8 years
- Senior level
- Leadership
- Paid parental leave
- Health insurance
Head of Education & Community
Siena AI —Atlanta, GA
- Full-time
- Remote
- Sales
- Writing skills
- Senior level
Director, Financial Services, Customer Partner (NY, NY)
Kyndryl —New York, NY
- $159,240 - $343,920 a year
- Full-time
- Remote
- 5 years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance

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Deputy Program Director, Technical Support

ServiceSource Inc. -
St. Louis, MO

Quick Apply

Job Details

Full-time

Benefits

Wellness program
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Bachelor's degree in engineering
POS systems

Full Job Description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary

Responsible to ensure the effectiveness of the NGA contract in the areas of performance, productivity, safety, and efficiency to the standards of the contract and to the satisfaction of the customer. Market and monitor human service delivery, as well as provide all reports to funding agencies and corporate divisions. Sustain and improve organization business operations and direct teams maintaining work control, finance, invoicing, budgeting, and cost reporting systems. Directly supervise customer service functions, business operations, Quality Control, Document Management, purchasing and contracting functions.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Responsible for all aspects of assigned programs, including planning, budgeting, staffing, and performance.
Develop programs that meet the needs of the organization’s target population and that are in alignment with the organization’s stated mission or contract.
Represents the organization in meetings with donors, advocates, the media, members of the community, or contract.
Establishes program goals, defines key performance matrix, and tracks program performance by ensuring all services provided are in compliance with applicable standards and regulations.
Contributes to strategic planning, direction and goal setting for the department or function in collaboration with senior management.

Additional Responsibilities

Drive quality into all operational deliverables.
Perform operational analysis of each job to include efficiency, effectiveness, timely completion, financial performance and overall customer satisfaction.
Coordinates work priorities and monitors methods and procedures of program.
Maintain complete contract awareness to be able to seamlessly perform Program Manager duties as required.
Perform other job related duties as assigned.

Qualifications: Education, Experience, and Certification(s)

Required: Bachelor’s degree with an engineering discipline.
Required: 10+ years of relevant work experience.
Security Clearance and background check requirements, if applicable are determined by the contract.
Certain classes or certification requirements will be determined by the contract.
Preferred: Master’s degree with an engineering discipline.
Preferred: Professional Engineer certification strongly.

Knowledge, Skills, and Abilities

Advanced proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
Strong organizational skills, detail oriented, and self-directed individual who is a team player.
Must have excellent oral/verbal communication skills.
Strong problem-solving and analytical skills.
Ability to manage multiple activities and prioritize multiple competing tasks.
Ability to set priorities for self, team, and peers, and adjust when priorities change.
Excellent organizational and leadership skills.
Thorough understanding of project/program management techniques and methods.
Excellent knowledge of performance evaluation techniques and key matrix.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee will be required to climb or balance and stoop, kneel, crouch, or crawl. Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

Quick Apply

Refine Your Search

director technical support jobs

Deputy Program Director, Technical Support

Director of Technical Services

Head of Customer Support

Senior Director of Digital Technology for Customer Support

Director of Technical Support, Standards, & Training

Director, Technical Support Engineering ( HR AI Platform Startup)

Director of Customer Care & Support

Director, Operational Support Center

Director Product Management-Technical, Amazon Customer Service

Service Desk Director

Director, Customer Solutions Support

Director, Customer Support

Head of Customer Support Functions - USDS

Director Call Center Operations – Recipient Customer Service

DIRECTOR OF DINING TECHNOLOGY- UNIVERSITY OF UTAH, SALT LAKE CITY, UT

Director of Customer Service

Head of Product Support

Head of Customer Service

Head of Education & Community

Director, Financial Services, Customer Partner (NY, NY)

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