Top 40 Benchmark group Jobs

Insurance Customer Service Manager
Benchmark Insurance Group & Rise Group —Houston, TX
- $45,000 - $60,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Electrical Engineer
BENCHMARK GROUP, INC. —Dallas, TX
- Full-time
- Background check
- Mid-level
- Business development
- Health savings account
- Health insurance
Electrical Designer - Experienced
BENCHMARK GROUP, INC. —Rogers, AR
- Full-time
- Background check
- Mid-level
- Travel
- Health savings account
- Health insurance
Fire Alarm Designer
BENCHMARK GROUP, INC. —Rogers, AR
- Full-time
- Mid-level
- Travel
- Electrical Engineering
- Health savings account
- Health insurance
Refrigeration Discipline Specialist
BENCHMARK GROUP, INC. —Rogers, AR
- Full-time
- Background check
- 8 years
- Travel
- Health savings account
- Health insurance

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AED, Inc —Bozeman, MT
Conduct research of emerging technologies and design/develop electronic products from concept to production, leveraging your expertise in electronics…
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Execute hardware and mechanical validation (environmental, thermal, electrical limits) and reliability testing (mechanical stress, drop, vibration, IP rating).
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Insurance Customer Service Manager

Benchmark Insurance Group & Rise Group
Houston, TX

Quick Apply

Job Details

Full-time
$45,000 - $60,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule

Qualifications

High school diploma or GED
Desktop applications
Productivity software
Property insurance knowledge

Full Job Description

Benchmark Insurance Group of Texas is seeking an experienced Customer Service Manager Lead. The Insurance Customer Service Representative is the first line of defense on all service items. This position will serve the customer by using rapport building, excellent communication, and exceptional problem-solving skills. Retention is our primary goal and we strive to provide exceptional customer service to all our clients with courtesy and professionalism.

Duties and Responsibilities:

Provide exceptional customer service by responding promptly to all inbound customer calls
Build rapport with each customer
Listens to customers' requests and inquiries
Processing incoming mail as well as department e-mail inboxes
Escalates accounts to the appropriate team if necessary
Processes policyholder transactions accurately and in a timely manner
Identifies and communicates transactions and impact to policy premium
Manages and utilizes time effectively to ensure all departments meet required service levels for improved customer satisfaction results
Develops and maintains production, procedural, and technical systems knowledge
Utilizes technical systems effectively and efficiently including desktop, office-specific phone systems, and multiple carrier websites
Performs additional duties as assigned

What you'll bring to the table:

Property and Casualty Insurance License or the ability to obtain within 60-day probation period (required)
At least 5 years of insurance customer service experience (required)
High School Diploma/GED (required)
Detail oriented
Excellent communication skills
Excellent customer service skills
Strong aptitude for computer programs including Microsoft Office (required)
AMS360 experience a plus but not required
Ability to function well in a small agency environment
Must be pro-active, a team player, and ready to hit the ground running!

Job Type: Full-time

Extra perks we offer:

Salaried positions
PTO after 90-day probationary period
Up to 8 paid holidays
Healthcare coverage after 90-day probationary period
Bonus and commission structure
Great co-workers! We are all fun, lend a helping hand, and are always excited to add a great candidate to our team!

Onboarding time:

Ongoing training, as well as industry experts working close-by
90-day probationary period

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
No weekends

Supplemental Pay:

Bonus opportunities

Application Question(s):

What are your salary expectations?

Experience:

Property and Casualty Insurance: 3 years (Required)
Customer service: 5 years (Required)

License/Certification:

Property & Casualty License (Required)

Work Location: In person

Quick Apply

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benchmark group jobs

Insurance Customer Service Manager

Electrical Engineer

Electrical Designer - Experienced

Fire Alarm Designer

Refrigeration Discipline Specialist

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