Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.
This position will be supporting Sales Technology, a technical team within Compass Group, focusing on a multitude of use cases ranging from supporting new business sales, client retention, and operational needs across all Compass Sectors and lines of business.
The Microsoft Dynamics CRM Development Lead is responsible for developing, configuring, and supporting Microsoft Dynamics 365, Power Platform, and integrated business application solutions that support sales, client retention, and operational processes across Compass Group.
This role serves as the primary technical coordinator for offshore development resources while remaining actively involved in solution development, integrations, platform administration, and production support. The position works closely with functional analysts, architects, and development teams to deliver scalable, high-quality solutions that align with business objectives and enterprise technology standards.
This role focuses on technical delivery, international development leadership, and coordination. Responsibility for overall solution architecture, platform strategy, and enterprise design governance remains with the team's Technical Leads and Architects.
Solution Development & Technical Delivery
- Develop, configure, and support Microsoft Dynamics 365, Power Platform, and related enterprise application solutions.
- Build and maintain customizations using JavaScript, Plugins, PCF Controls, Power Automate, Power Apps, and other Microsoft technologies.
- Develop and support integrations between Dynamics, enterprise systems, reporting platforms, and external applications using APIs and Azure-based services.
- Troubleshoot and resolve complex technical issues across CRM, Power Platform, reporting, and integration environments.
- Support platform administration, environment management, deployments, and release activities.
International Development Leadership
- Serve as the primary coordinator and technical oversight lead for international development resources.
- Assign, prioritize, and monitor development work to ensure timely delivery and alignment with business priorities.
- Review technical designs, code quality, testing approaches, and deployment readiness.
- Coordinate sprint execution, backlog refinement, release planning, and technical delivery activities across distributed teams.
- Ensure adherence to development standards, documentation requirements, and best practices
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field, or equivalent experience.
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2+ years of experience developing and supporting Microsoft Dynamics 365 CRM solutions.
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Experience developing solutions using Microsoft Power Platform including Power Apps and Power Automate.
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Experience building integrations using REST APIs, Azure Functions, Logic Apps, or related technologies.
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Strong understanding of Dynamics customization and extension frameworks including:
JavaScript
Plugins
PCF Controls
Custom Workflows
Business Rules
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Experience with SQL, data modeling, and reporting platforms such as Power BI and Microsoft Fabric.
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Experience working within Agile development methodologies and DevOps processes.
Special Skills and/or Training Desired:
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Experience coordinating offshore or distributed development teams.
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Experience with Azure DevOps and CI/CD deployment pipelines.
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Knowledge of Dynamics 365 Sales and Customer Engagement modules.
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Experience supporting enterprise-scale CRM implementations.
Microsoft Dynamics 365 and/or Power Platform certifications.
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Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass Technology maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
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Medical
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Dental
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Vision
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Life Insurance/ AD
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Disability Insurance
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Retirement Plan
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Paid Time Off
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Holiday Time Off (varies by site/state)
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Associate Shopping Program
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Health and Wellness Programs
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Discount Marketplace
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Identity Theft Protection
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Pet Insurance
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Commuter Benefits
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Employee Assistance Program
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Flexible Spending Accounts (FSAs)
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Paid Parental Leave
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Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1544934
Compass Technology
MARY DICKSON
