Top 20 System analyst ii Jobs in Somerville, Ma

IT EPIC ANALYST II
Boston Children's Hospital —Boston, MA
- $78,540.80 - $125,652.80 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Major Incident Analyst II
Mass General Brigham Incorporated —Somerville, MA
- $75,275.20 - $109,553.60 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Mid-level
- Opportunities for advancement
Quick Apply
Government Programs Actuarial Analyst II
Mass General Brigham Health Plan Holding Company, Inc. —Somerville, MA
- $63,648.00 - $90,750.40 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- SQL
- Health insurance
- Opportunities for advancement
Quick Apply
Business Analyst II
Mass General Brigham Incorporated —Somerville, MA
- $75,275.20 - $109,553.60 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
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system analyst ii jobs near somerville, ma

IT EPIC ANALYST II

Boston Children's Hospital -
Boston, MA

Apply Now

Job Details

Full-time
$78,540.80 - $125,652.80 a year

Qualifications

Non-technical user support
Operational analysis
Defect resolution root cause analysis
Requirements design
Working with clients on health informatics projects
Performance optimization
Project management experience in technology
EHR workflow optimization
Triage
Software implementation
Configuration management
EHR testing
Mid-level
Enterprise software support
Quality assurance experience within IT
User training (technical support)
High school diploma or GED
Technical solutions implementation
Professional development support
Change management for system development
System validation
Requirements analysis
Project management experience in healthcare
Mentoring
System requirements definition
Managing projects
Test Execution (Quality assurance practices)
Problem management
Application Maintenance
Epic Certification

Full Job Description

Serves as a key resource for assigned Epic applications, providing application support, troubleshooting, system configuration, and operational analysis. Works closely with end users, technical teams, and Epic representatives to ensure system functionality aligns with organizational goals and workflows.
Key Responsibilities

Serve as a subject matter resource for assigned Epic applications, developing expertise in operational workflows, system configuration, and relationships with other Epic modules and integrated systems.
Partner with end users and stakeholders to gather requirements, analyze business needs, define project scope, and identify solutions to moderately complex operational and system issues.
Perform root cause analysis, troubleshoot application issues, and triage support requests while identifying opportunities for enhancements and project-based improvements.
Independently complete moderately complex Epic build and configuration activities, including rules, templates, workflows, user access, and application settings, while assessing downstream impacts.
Document configuration decisions, business requirements, testing results, and user procedures in accordance with department standards and change management processes.
Conduct unit testing, participate in quality assurance activities, and support application migrations across environments.
Coordinate implementation efforts involving Epic applications, third-party vendors, technical teams, interfaces, devices, and integrated systems.
Participate in system upgrades, maintenance activities, release reviews, testing, and validation to ensure continued application performance and compliance.
Develop and maintain test scripts, support annual updates, resolve interface issues, and assist with ongoing application optimization.
Communicate effectively with end users, super users, leadership, and project teams regarding project status, enhancements, upgrades, and operational concerns.
Collaborate with Epic representatives and participate in project meetings, support discussions, and issue resolution efforts.
Provide user support and specialty training while gathering feedback to improve workflows and system functionality.
Mentor junior team members by providing guidance on build, testing, troubleshooting, and operational best practices.
Manage assigned projects and deliverables, ensuring work is completed on schedule and aligned with organizational objectives.
Participate in professional development activities, Epic forums, and industry events to maintain and expand application expertise.

Education

Bachelor's Degree required; OR
Associate's Degree plus two years of related experience; OR
High School Diploma/GED plus four years of related experience.

Certifications
Epic certification in one or more of the following:

EpicCare Ambulatory
Bones
Wisdom
Healthy Planet
Willow Ambulatory

Experience

Minimum one year of Epic application support and/or implementation experience within the targeted application area.
Experience performing application configuration, template management, troubleshooting, operational analysis, and system support.
Demonstrated ability to communicate technical concepts to users and stakeholders, provide training, and contribute to user education materials.
Experience working directly with end users, clients, and cross-functional teams to identify solutions and improve operational workflows.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$78540.80-$125652.80 Annual

Office/Site Location

Boston

Job Posting Category

Information Technology

Remote Eligibility

Part Remote/Hybrid

Apply Now

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system analyst ii jobs in somerville, ma

IT EPIC ANALYST II

Major Incident Analyst II

Government Programs Actuarial Analyst II

Business Analyst II

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