Base ($20-$28 per hour) Plus Commission
Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. Today, there are more than 1,300 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week! We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery and smart home solutions. Budget Blinds is part of the Home Franchise Concepts (HFC) family of brands along with Tailored Living®, Concrete Craft® and AdvantaClean®, Kitchen Tune-Up®, and Bath Tune-Up® making HFC one of the largest home services franchisors in North America.
As an Inside Sales Representative with Budget Blinds of Mission Viejo you will play a crucial role in driving business growth by being the first point of contact for our operation to help introduce people to our beautiful window coverings for their home or business. We believe the perfect custom consultation shopping experience starts with you! Our customers are never pressured, our consultative sales process gives you the tools and tips you need to succeed. When a customer orders window coverings through us, we also have top-notch installers to complete the process.
You will help to generate leads, conduct cold calls, support Outside Sales staff, and other tasks that will support business growth for our operation. This position offers a base salary plus commission, providing excellent earning potential for a self-motivated individual. As a small family owned business, we can offer a lot of flexibility and career growth opportunities, all while under the umbrella of a nationally recognized franchise. We have a proven training program, exceptional vendor support, and first-in-class systems to make the process easy and seamless. If this sounds like a dream career for you, please apply today!
Responsibilities
- Sales Generation:
- Proactively generate leads and identify new sales opportunities through various channels, including cold calling, networking, referrals, and online research.
- Engage with potential customers to understand their window covering needs and educate them about our products and services.
- Develop and maintain a strong pipeline of qualified leads to achieve monthly and quarterly sales targets.
- Business Development:
- Actively identify and pursue new business opportunities to expand our customer base and increase market share.
- Build and nurture relationships with existing and potential customers to foster long-term partnerships.
- Stay updated on industry trends, competitor activities, and market conditions to identify areas for business growth.
- Self-Sufficient Problem Solver:
- Demonstrate excellent problem-solving skills and resourcefulness to address customer inquiries, concerns, and objections.
- Provide tailored solutions to meet customer needs, recommending appropriate window coverings and customization options.
- Effectively communicate product features, benefits, pricing, and installation processes to customers.
- Outside Sales Support:
- Collaborate with the outside sales team, providing support as needed in areas such as scheduling appointments, preparing sales materials, and conducting follow-up calls.
- Assist in organizing and attending trade shows, events, and customer presentations to showcase our products and services.
- Participate in team meetings and contribute to the development of sales strategies and tactics.
- Phone Support:
- Answer incoming phone calls promptly and professionally, providing exceptional customer service and addressing customer inquiries or concerns.
- Accurately record customer information, product preferences, and sales-related details into the CRM system.
- Provide follow-up communication to ensure customer satisfaction and nurture ongoing relationships.
Qualifications
- 2 years of customer service / sales experience strongly preferred
- Strong cold calling skills with a track record of generating leads and closing sales.
- Excellent, clean driving record, must pass background and drug test
- Experience with window coverings including drapery is helpful
- Excellent written / verbal correspondence skills
- Strong math skills
- Social media / marketing management is helpful
- Proficient in MS Office and other web-based technologies (Dropbox, etc.)
- Experience with a CRM is strongly preferred
- Must be able to climb stairs and lift 20lbs
- Previous experience with invoicing is helpful
- Honest, Respectful, and Service-Oriented required
Benefits/Perks
- Paid Training
- Career Advancement Opportunities
- Flexible Scheduling – Partial Remote Work
- Hourly Salary Plus Competitive Commissions
- Bonus Potential
- Communication Tools Provided
Join our team at Budget Blinds of Mission Viejo and be part of a successful and growing company in the window covering industry. If you are a proactive, results-driven individual with a passion for sales and customer satisfaction, we invite you to apply for the position of Inside Sales Representative.
Flexible work from home options available.
