Top 66 Data processing analyst Jobs in Columbus

Technical Analyst-Commercial
WOW! —Columbus, OH
- From $26.50 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
2d
County Program Analyst
US Farm Service Agency —Delaware, OH
- $42,507 - $83,733 a year
- Online Application
- Background check
- 18 years or older
- Customer service
4d
Marketing Operations Analyst
AssetWatch, Inc. —Columbus, OH
- $95,000 - $124,000 a year
- Remote
- Mid-level
- 3 years
- Communication skills
- Flexible schedule
- Retirement plan
Quick Apply
Payroll Systems & Interface Analyst
DHL —Westerville, OH
- Research
- Mid-level
- Finance
Senior Business Analyst – Data Management
Vertiv —Westerville, OH
- 7 years
- SQL
- Bachelor's degree
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Columbus, OH
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
2d
Business Banking Governance Business Analyst Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
5d
Medical Billing Analyst
North Central Mental Health Services, Inc. —Columbus, OH
- From $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
Claims Analyst
Arrive Logistics —Columbus, OH
- Full-time
- Remote
- Customer service
- 3 years
- Finance
- Paid parental leave
- Paid holidays
Quick Apply
Accounts Payable Analyst - Data & Financial Allocations
Ultimus Fund Solutions —Columbus, OH
- $50,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Office
- 3 years
Quick Apply
Analyst Warranty
HEV —Grove City, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Ability to climb stairs
3d
Senior Finance Analyst
Branch Insurance —Columbus, OH
- $63,000 - $90,000 a year
- Full-time
- Remote
- Finance
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Asset Management, Securitized Private Credit Analyst - Associate/Vice President
JPMorganChase —Columbus, OH
- $150,000 - $222,000 a year
- Urgently hiring
- Research
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
5d
Senior Business Reporting Analyst Lead
Huntington Bank —Columbus, OH
- Full-time
- Office
- 8 years
- SQL
Transportation Analyst
Ryder System —Columbus, OH
- $48,000 - $50,000 a year
- Urgently hiring
- Microsoft Excel
- Customer service
- Computer literacy
- Paid parental leave
- Paid holidays
10d
Financial Analyst - Plant Cost Operations (Relocation: LaPorte, IN)
Augmentis —Columbus, OH
- $85,000 - $92,000 a year
- Full-time
- Word processing
- Research
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
4d
Private Credit Analyst
Ultimus Leverpoint Private Fund Solutions —Columbus, OH
- $62,000 - $65,000 a year
- Full-time
- Office
- Finance
- Bachelor's degree
Quick Apply
Consumer & Community Banking - Treasury Deposit Analyst Vice President
JPMorganChase —Columbus, OH
- Full-time
- Writing skills
- Office
- 8 years
- Health insurance
- Tuition reimbursement
Assistant Planning Analyst, Wholesale
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Mid-level
- Office
- Microsoft Office
- Store discount
- Paid parental leave
2d
Merchandise Analyst (Allocation)
Big Lots —Columbus, OH
- Word processing
- Merchandising
- Mid-level
Quick Apply

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data processing analyst jobs near columbus

Technical Analyst-Commercial

WOW! -
Columbus, OH

Apply Now

Job Details

Full-time
From $26.50 an hour
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Telecommunications network troubleshooting
Computer operation
Phone communication
Word processing
Spreadsheets
Equipment troubleshooting
High school diploma or GED
VLAN
IT monitoring tools
WAN
Networking equipment (troubleshooting support)
Productivity software
Network monitoring tools

Full Job Description

This is not a remote position and requires the employee to be IN-OFFICE in our Columbus Data Center.

The Technical Analyst-Commercial provides industry-leading customer service through a thorough and advanced understanding of the WOW! Business Data Product suite for our SMB, Enterprise, Strategic Enterprise, Wholesale, and Data Center customers in a 24/7 support organization.

Let us tell you about the perks!

Be part of a company whose core values include respect, integrity, spirit of service, and accountability!

Salary: The position pay starts at $26.50/hr and can go up depending on experience.

Medical, dental, and vision insurance, and 401k with a company match

Paid time off, paid holidays, and tuition reimbursement.

What you'll be doing:

Essential duties and responsibilities include but are not limited to those listed below:

Provide second-level advanced support for all WOW! Business products (POTS, EMTA, VoIP, Hosted VoIP, PRI, T1, SIP, HSD, Email, Web Hosting, CATV, HICAP, Dark Fiber, Managed Services, Virtual Services, and Cloud Services) including diagnosis, troubleshooting, consulting, problem escalation and coordination.
Successfully coordinate interactions among WOW! Business customers, network administrators, vendors, technicians, service providers, and WOW! personnel to resolve customer impacting issues and events.

Gather data and prepare reports to measure the effectiveness of our service and support activities as required by management.
Respond in a timely manner to trouble tickets and incoming calls as they are presented within the workflow queue, and work directly with customers to gather and document all necessary information to effectively analyze and troubleshoot service-impacting issues.
Monitor Data Center critical systems: Security, Power, HVAC, and provide Hands & Feet support when required or requested by leadership.
Execute the proper documentation and security of customer equipment/packages shipped and received by the Data Centers as needed.
Monitor Internal and Customer networks, Server, Storage, and Applications to ensure that service-impacting events are identified, isolated and communicated to all necessary groups as effectively and efficiently as possible.
Successfully adhere to the Ticket Management and Data Center policies and procedures as needed.
Must be able to quickly recognize and diagnose customer, carrier, and far-end issues and take correct steps in securing problem resolution.
Assist with testing, certification and implementation, and support of new WOW! Business products as they are introduced.
Document all technical issues/solutions in the company ticketing or billing systems.
All other duties as assigned.

What YOU need is:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

High school diploma or equivalent

Experience/Skills Needed:

2 years experience in the telecommunications field and/or previous experience providing technical support in a call center environment or equivalent
Industry-recognized certifications such as CCENT, Network +, SIP School, or equivalent telecommunications training to include IPv4/IPv6, VoIP, SIP is preferred, not required.
Knowledge of the suite of Internet protocols, including TCP/IP, DNS, DHCP as well as networks and LANs to include IP Network Sub-Networking.
Fundamental understanding and capable of troubleshooting; WAN, LAN, VLAN, VPN.
Knowledge of RF Signals and HFC networks is a plus.
Familiar with various Networking Tools, and Monitoring Applications.
Familiarity with local, long-distance, and toll-free telephony, with the ability to recognize and assist in resolving LNP porting, LIBD, PAC, telephony features, VoIP, and customer premise equipment.
Must be detail-oriented and well organized.
Strong analytical and troubleshooting skills.
Excellent communication skills including active listening skills and the ability to communicate effectively over the telephone. This includes anticipating customer responses and motivating customers to execute correct troubleshooting steps.
Ability to multi-task and function effectively and consistently in a fast-paced environment
Ability to work scheduled shifts in a 24/7 environment and participate in On-Call rotations as designated by management to meet business needs

Computer Skills:

Proficient with word processing and spreadsheet software, Internet software, and email.
Ability to learn billing software systems and access online support/tools.
Ability to learn and utilize CLI on various networking elements to investigate service impacting events.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to talk and hear
Required to use hands to type, handle objects and paperwork
Required to use close vision and be able to focus
Required to sit, stand, bend at the knees and waist, and walk
Required to occasionally carry and climb a ladder

Wondering if you should apply? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Apply Now

Refine Your Search

data processing analyst jobs in columbus

Technical Analyst-Commercial

County Program Analyst

Marketing Operations Analyst

Payroll Systems & Interface Analyst

Senior Business Analyst – Data Management

Senior Payroll HRIS Analyst - REMOTE

Business Banking Governance Business Analyst Senior Associate

Medical Billing Analyst

Claims Analyst

Accounts Payable Analyst - Data & Financial Allocations

Analyst Warranty

Senior Finance Analyst

Asset Management, Securitized Private Credit Analyst - Associate/Vice President

Senior Business Reporting Analyst Lead

Transportation Analyst

Financial Analyst - Plant Cost Operations (Relocation: LaPorte, IN)

Private Credit Analyst

Consumer & Community Banking - Treasury Deposit Analyst Vice President

Assistant Planning Analyst, Wholesale

Merchandise Analyst (Allocation)

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