Top 25 Senior program assistant Jobs in San Diego Ca

Member Support Specialist (Full & Part-time Roles)
My Senior Health Plan —San Diego, CA
- $18 - $23 an hour
- Part-time
- Bilingual
- High school diploma or GED
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Wellness Program Coordinator
MBK Senior Living —La Mesa, CA
- $19 - $20 an hour
- Full-time
- 18 years or older
- CPR Certification
- Nursing
- Wellness program
- Health insurance
Quick Apply
Senior Specialist 2, Information Technology Technical Support & Maintenance
Halozyme Therapeutics, Inc. —San Diego, CA
- Full-time
- Office
- Analysis skills
- JavaScript

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People Coordinator (HR)
Areas USA, Inc —San Diego, CA
Track training completion and maintain certification records. Plus, enjoy access to discount programs for travel and entertainment and a location meal program.
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Senior Program Management
Qualcomm —San Diego, CA
Bachelor's degree in Engineering, Computer Science, or related field. Master's degree in Engineering, Computer Science, or related field.
$154,400 - $231,600 a year

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Member Support Specialist (Full & Part-time Roles)

My Senior Health Plan -
San Diego, CA

Quick Apply

Job Details

Part-time
$18 - $23 an hour

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
401(k) 4% Match
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

Phone communication
High school diploma or GED
Video conferencing software
Desktop applications
Productivity software
Video conferences (communication methods)
Video conferencing systems operation
Client interaction via phone calls

Full Job Description

Make a Difference in the Lives of Medicare Beneficiaries

At My Senior Health Plan (MSHP), we're passionate about helping seniors confidently navigate their Medicare options while delivering an exceptional client experience every step of the way. As one of the nation's trusted Medicare agencies, we combine personalized service with a supportive, team-oriented culture where employees are empowered to grow and succeed.

We're looking for a compassionate, relationship-driven Client Success Specialist to join our Client Services team. If you enjoy helping people, building meaningful connections, and providing outstanding customer service over the phone, we'd love to meet you.

What You'll Do

As a Client Success Specialist, you'll serve as a trusted resource for our clients throughout their journey with MSHP. You'll provide exceptional support through inbound and outbound calls while ensuring every client feels informed, valued, and cared for.

Client Engagement

Welcome new clients to MSHP and guide them through the onboarding process.
Conduct outbound follow-up calls, appointment reminders, satisfaction surveys, and other client outreach initiatives.
Answer inbound calls from clients, caregivers, and prospective clients with professionalism and empathy.
Build lasting relationships through exceptional communication and personalized service.

Client Support

Assist clients with questions regarding our services, processes, and available resources.
Resolve routine client concerns while escalating more complex issues when appropriate.
Accurately document all client interactions within company systems.
Maintain confidentiality and compliance with company policies and applicable regulations.

Administrative Support

Keep client records accurate and up to date.
Assist with scheduling, data entry, and other administrative responsibilities.
Support department initiatives, outreach campaigns, and special projects.
Participate in ongoing training and continuous improvement efforts.

What We're Looking For

Required Qualifications

High school diploma or GED.
At least one year of experience in customer service, client support, healthcare, insurance, or a call center environment.
Excellent verbal and written communication skills.
Comfortable handling a high volume of inbound and outbound phone calls.
Strong organizational skills with exceptional attention to detail.
Ability to multitask in a fast-paced environment.
Proficiency with Microsoft Office and web-based applications.

Preferred Qualifications

Experience working with Medicare beneficiaries, seniors, healthcare, or insurance clients.
Experience using CRM platforms.
Bilingual skills are a plus.

What Makes You Successful

You genuinely enjoy helping people and creating positive experiences. You're patient, empathetic, and an excellent communicator who knows how to make clients feel heard and supported.

Successful team members are:

Customer-focused and service-oriented
Compassionate and relationship-driven
Organized and detail-oriented
Dependable and accountable
Adaptable in a fast-paced environment
Collaborative team players
Comfortable learning new technology and systems

Physical Requirements

Prolonged periods of sitting and working on a computer.
Ability to communicate effectively by telephone and video conferencing.
Ability to work in a fast-paced environment while maintaining professionalism and accuracy.

Why You'll Love Working Here

At My Senior Health Plan, we believe taking care of our employees is just as important as taking care of our clients.

We offer:

Competitive hourly pay ranging from $18-$23 per hour
Annual bonus opportunity
Medical, dental, and vision insurance with 75% employer-paid medical premiums
Life insurance and voluntary benefits including pet insurance, disability, accident, critical illness, and hospital indemnity coverage
401(k) with up to 4% company match plus annual profit sharing (3-7% of base pay)
Paid vacation, sick time, and company holidays, including the entire week of Christmas off
Paid parking at our beautiful La Jolla office-just steps from the beach
Comprehensive training and ongoing professional development
Opportunities for career growth and internal advancement

Our Core Values

Client-Centric Service
We put our clients at the center of every decision.

Integrity
We do the right thing, every time.

Positivity
We bring enthusiasm, kindness, and optimism to our work.

Growth Mindset
We embrace learning, innovation, and continuous improvement.

Join Our Team

If you're passionate about helping others, thrive in a collaborative environment, and want to build a meaningful career with a company that's making a difference, we'd love to hear from you.

Apply today and help us deliver the exceptional service our clients deserve.

AI Use Disclosure
To make our hiring process smooth and efficient, we use tools like BambooHR (application tracking), Hireflix (on-demand interviews), Calendly (scheduling), and TestGorilla (skills assessments). These tools help us stay organized, but all applications and results are carefully reviewed by real people.
AI supports our process, it doesn't replace human judgment. We also take steps to reduce potential bias in the tools we use, so every candidate is considered fairly.

Quick Apply

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