Top 76 Remote customer service Jobs in Glendale Ca

Customer Support Specialist, Compliance
Rippling —Los Angeles, CA
- $22.19 - $23.49 an hour
- Full-time
- Remote
- HIPAA
- English
- Mid-level
- Dental insurance
3d
Customer Solutions Specialist - Las Vegas, NV
AbbVie —Pasadena, CA
- $84,500 - $162,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
6d
Client Advocate
GIS Benefits Of California Inc —Los Angeles, CA
- $60,000 - $70,000 a year
- Full-time
- Remote
- Bachelor of Science
- Office
- Communication skills
Quick Apply
Customer Success Specialist, K12 Tutoring Programs
TPR Education, LLC —Los Angeles, CA
- $70,000 a year
- Remote
- School experience
- Spanish
- Computer literacy
Quick Apply
Medical Front Office Coordinator (AI Model Training)
FIND Healthcareers —Los Angeles, CA
- Temporary
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Sr. Client Success Specialist
InStride —Los Angeles, CA
- $75,000 - $85,000 a year
- Remote
- Analysis skills
- Continuous improvement
- Travel
- Health insurance
- Tuition reimbursement
Quick Apply
Senior Client Engagement Specialist
Ticketure LLC —Los Angeles, CA
- $65,000 - $75,000 a year
- Full-time
- Remote
- Google Workspace
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
4d
Client Service Specialist
Focus Partners Wealth —Los Angeles, CA
- $70,000 - $75,000 a year
- Remote
- Research
- Mid-level
- Organizational skills
Scaled Customer Success Manager - FAN
Flock Safety —Los Angeles, CA
- $130,000 - $140,000 a year
- Email
- Remote
- Mid-level
- Communication skills
- Paid parental leave
- Health savings account
Customer Success Manager
CXApp US, Inc. —Los Angeles, CA
- Full-time
- Remote
- Marketing
- Mid-level
- Project management
Quick Apply
Personal Lines Client Service Specialist
Gallagher —Woodland Hills, CA
- $36,500 - $71,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
1d
Customer Success Manager
Invoca —Los Angeles, CA
- $100,000 - $105,000 a year
- Remote
- Bachelor of Science
- HIPAA
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager (Court Reporting Experience Required)
Prevail —Los Angeles, CA
- $65,000 - $70,000 a year
- Full-time
- Remote
- Bilingual
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Director, Patient Support
Zócalo Health —Los Angeles, CA
- $150,000 - $160,000 a year
- Full-time
- Remote
- Spanish
- English
- 8 years
- Paid holidays
- Health insurance
Quick Apply
Post-Sales Account Manager, West Coast
Ask Locala —Los Angeles, CA
- $80,000 - $90,000 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Paid holidays
Senior Customer Asset Management Specialist
RB Global —Monrovia, CA
- $20 - $24 an hour
- Weekends as needed
- Remote
- Computer literacy
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Success Manager
Karbon —Los Angeles, CA
- $90,000 - $115,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Account Executive
NVE Experience Agency —Los Angeles, CA
- $70,500 - $85,000 a year
- Extended hours
- Remote
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Enterprise Customer Success Manager
Criteria Corp —West Hollywood, CA
- Full-time
- Remote
- Analysis skills
- Senior level
- Communication skills
Quick Apply
Customer Success Manager
Tractian Technologies —Los Angeles, CA
- Remote
- 5 years
- Engineering
- Analysis skills
- Paid holidays
- Health insurance

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Customer Support Specialist, Compliance

Rippling
Los Angeles, CA

Apply Now

Job Details

Full-time
$22.19 - $23.49 an hour
3 days ago

Benefits

Dental insurance

Qualifications

English
Bachelor's degree
Customer support
SaaS

Full Job Description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the team

The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience with our robust Finance, HR, and IT platform. Our team provides expert guidance and swift resolutions to any technical challenges or inquiries that our customers have. We pride ourselves on our customer-centric approach, offering support to businesses across various time zones and ensuring help is always available when needed.

Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.

At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.

What you will do

Help our customers optimize Rippling to administer group health and welfare plans, including, but not limited to, Health, Life, Dental, Vision, Leaves Administration, and Disability Insurance. Ensures benefit plans are within the guidelines of Section 125, COBRA, HIPAA, FMLA, and any city, state, and federal laws
Become a product expert - Maintain a high level of product knowledge to provide accurate information and assistance to both customers and your colleagues
Take charge of customer issues from start to finish, while working in a dynamic and fast-paced environment
Respond promptly and professionally to customer inquiries via email, chat, or video conferencing
Resolve product or service issues by understanding the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
Document and track customer interactions, transactions, comments, and complaints using the company's CRM system
Gather customer feedback and work directly with Product and Engineering teams to share insights to help improve products and services.
Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met.
Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.

What you will need

Bachelor's degree
1-4 years of customer support experience in the US benefits domain and should have:
- Extensive knowledge of employee benefits and applicable laws
- SHRM Certified Professional (SHRM-CP) certification credentials, Certified Employee Benefits Specialist (CEBS) certification credentials, or other relevant industry certification
Demonstrated experience in problem-solving, troubleshooting a SaaS product with attention to detail.
Time management skills and ability to prioritize
Excellent communication skills, both written and verbal (in English)
Currently reside in a Pacific or Mountain timezone state with the ability to work a shift between the hours of 9am to 6pm PST

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected].

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

Tier 2: $23.49 per hour

Tier 3: $22.19 per hour

Apply Now

Refine Your Search

remote customer service jobs in glendale ca

Customer Support Specialist, Compliance

Customer Solutions Specialist - Las Vegas, NV

Client Advocate

Customer Success Specialist, K12 Tutoring Programs

Medical Front Office Coordinator (AI Model Training)

Sr. Client Success Specialist

Senior Client Engagement Specialist

Client Service Specialist

Scaled Customer Success Manager - FAN

Customer Success Manager

Personal Lines Client Service Specialist

Customer Success Manager

Customer Success Manager (Court Reporting Experience Required)

Director, Patient Support

Post-Sales Account Manager, West Coast

Senior Customer Asset Management Specialist

Senior Customer Success Manager

Account Executive

Enterprise Customer Success Manager

Customer Success Manager

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