Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organization. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.
Take the next step in your career journey and discover our exciting opportunities.
Purpose and Position in Organization
To enable AMS clients to achieve their full potential by acting as a trusted strategic partner who delivers measurable business impact through exceptional service, innovative solutions, and forward-looking partnerships. The role ensures seamless alignment between client outcomes and AMS capabilities, driving transformational success, sustained growth, and positioning AMS as the partner of choice.
Growth & Commercial Performance: Increase AMS market share by delivering accelerated AMS service expansion and profitable growth through strategic account leadership, client advocacy through business case justification and/or ROI analysis
Client Retention & Value: Secure scope retention and renewal of 100% of existing accounts and maximise value by anticipating client needs and embedding AMS as a critical enabler of client success.
Strategic Direction: Provide a clear, compelling account vision that translates client priorities into actionable strategies and measurable business outcomes aligned with AMS’s long-term growth plan.
Culture & Engagement: Champion AMS values, fostering a collaborative, high-performing culture that enhances innovation, employee engagement, organizational well-being and client impact.
Market and Sector Influence: Seen as a “voice of the industry”; Exhibits deep understanding of the sector’s labor market; proactively shares best practices and relevant benchmarks from industry peers; leverages marketing thought leadership, advisory boards, and campaigns to impact client value, and builds trusted senior-level relationships across the industry. Every client (account) is willing to be a ‘Voice of AMS’ – reference/panelist/speaker/joint articles.
Process & Operational Discipline: Completes the recommended cadence of activities in the Client Partnering Playbook (Moments That Matter). Adheres to various internal processes including capturing client information and/or pipeline data and maintaining the accuracy of the data in the CRM.
Growth / Client
Identifies and understands the client’s business strategy and goals to develop a POV, Business Case and complete Value Story as part of the strategic account plan
Strengthen senior-level client partnerships (on client site on regular basis) and leverage the broader AMS, including AMS sponsors, to widen and deepen engagement across the full stakeholder map.
Take ownership of client outcomes, driving retention, renewal, and profitable growth of all AMS service lines while ensuring all contractual commitments are met.
Act as the senior point of escalation for operational or commercial matters, working with Client Services Directors to resolve issues effectively.
Leverages and adheres to the ‘Collaboration Points OnePagers’ to orchestrate across Growth, Client Services, and other internal teams to bring the best of AMS to the client
Embed innovation and service excellence in account planning to ensure AMS restlessly reinvents to consistently exceed client expectations and sustains its market-leading position.
Business Development / Growth
Ensure robust ‘2 year rolling’ strategic account plans are in place, with clear pathways to growth and AMS service expansion aligned to budget, CBD and AMS’s 5-year plan.
Drive disciplined pipeline creation (and other agreed lead metrics) and use Salesforce and supporting tools to accurately reflect client activity, pipeline health, and performance against plan. Leverages technology and data like CRM and dashboards to understand business performance, capture client information, track renewal and cross-sell pipeline, and proactively manage strategies within assigned Clients.
Lead retention strategies and partner with Growth Sector leads and Growth Regional Sales on competitive renewal processes, securing long term client relationships.
Be recognised by clients as the leading voice in Insights by actively co-creating thought leadership with I&T colleagues.
Partner with Client Partnering MDs, Sector MDs, Regional Sales, and other stakeholders on whitespace growth by aligning with client business priorities, sharing insights, and framing the full value of AMS services.
People & Leadership
Craft executive-level POVs that connect talent strategy to business impact and rally both client and AMS teams around a shared agenda.
Leading from the front in Moments That Matter (e.g., QBR) and showing differentiated expertise
Translate complexity into clarity, distilling data, insights, and client signals into actionable priorities for cross-functional teams.
Model disciplined growth behaviours by setting the bar on account planning, pipeline creation, and commercial storytelling.
Orchestrate diverse experts (sector, consulting, delivery, tech) into one unified client voice, demonstrating how AMS shows up as “one firm.”
Coach and elevate others — bringing junior colleagues into senior conversations, giving them visibility, and developing their confidence.
Champion adoption of AI, digital, and emerging technologies across client partnering to drive efficiency, insight, and differentiation.
Contribute to regional people strategies by attracting, retaining, and engaging top talent, ensuring AMS’s reputation as an employer of choice.
Financial / Commercial
Own growth-related activities to deliver P&L performance, working in partnership with Client Services Directors.
Lead commercial negotiations with clients, ensuring sustainable financial outcomes and enhanced margin delivery, working with Commercial, Legal, and Growth teams.
Support the structuring of transformative outsourcing deals that drive commercial innovation and strengthen AMS’s competitive positioning.
Cultivate and deepen strategic relationships with senior client stakeholders to drive mutual long-term value.
Demonstrate clarity and influence through effective communication, decision-making, and problem-solving with a focus on sustainable long-term outcomes.
Inspire and align cross functional and matrixed teams through visionary leadership and purpose driven collaboration.
Exhibit commercial and contractual fluency, including advanced negotiation skills.
Deliver thought leadership that amplifies AMS’s brand equity and positions AMS as a trusted industry authority
At AMS, different is not just good, it’s valuable. We recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.
We offer:
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
- Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging:
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email [email protected] or make a member of our Talent Acquisition team aware at any time.
(UK&I) We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.
Hit the Apply now button to get your journey started!
