Top 70 remote customer service Jobs in glendale ca

Customer Care Representative
Ruggable —Los Angeles, CA
- From $17.50 an hour
- Full-time
- Remote
- Communication skills
- Entry level
- 401(k)
2h
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

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Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
Must pass the Property & Casualty insurance state licensing test and obtain license; must be US based and eligible to work in the US.
$38,000 - $47,000 a year
Quick Apply

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OHIO only - Work at Home Call Center Representative
InfoCision Management Corp. —Ohio
On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
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Customer Service Representative - Remote
Power Finance Texas —Columbus, OH
Assist with loan applications, account inquiries, payment processing, and general service requests. Familiarity with customer support technologies and ticketing…
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Customer Care Representative

Ruggable -
Los Angeles, CA

Apply Now

Job Details

Full-time
From $17.50 an hour
2 hours ago

Benefits

401(k)

Qualifications

Phone communication
Client inquiry handling
Incident Escalation
Post-sales issue resolution
Customer engagement

Full Job Description

About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

Ruggable is looking for two full-time Consumer Care Representative to join our team! This individual will act as the voice of Ruggable, interacting with our North America customers primarily via phone, chat and email. The ideal candidate is someone with prior experience conducting phone calls in customer service, has a positive and upbeat attitude, and thrives in a fast-paced work environment with highly engaged teams.

What You'll Do:

Serve as the frontline voice of Ruggable to our consumers, delivering excellent consumer service primarily via phone, chat and email
Provide timely and thorough resolution to consumer inquiries, including ones pertaining to returns, cancellations, exchanges, order status, product recommendations, etc.
Act as a product expert, maintaining a well-rounded understanding of our website, features, stock lists and products
Communicate with management to escalate problems and recommend resolutions to better our consumer experience
Be a collaborative team player by supporting your teammates and sharing helpful tools or methodologies to enhance efficiency across the team

What You'll Need to Have:

Required:

Excellent written and verbal communication
Passionate about helping others and ﬁnding solutions
Ability to resolve inbound inquiries across channels with high empathy and customer engagement
Ability to summarize and escalate issues quickly and concisely
Proﬁciency with spreadsheet applications (i.e., Google Sheets, Microsoft Excel)
Must be a team player
Must be a self starter and multi-tasker, while remaining responsible and detail-oriented

Preferred:

Experience working in omnichannel CPG organizations
Familiarity with ecommerce platforms (Shopify, Zendesk), best practices and industry at large

Compensation:

$17.50 per hour starting salary
- This is a full-time role with a 40-hour work week
Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

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