Top 76 Computer support analyst Jobs in Arlington, Va

CIC Analyst
Maximus —Tysons, VA
- $40,000 - $65,000 a year
- Remote
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Analyst III, Technical Support
WM —Manassas, VA
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
- Employee stock purchase plan
- Paid holidays
Technical Program Analyst
RER SOLUTIONS, INC —Washington, DC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Dental insurance
Quick Apply
Lead Executive Support Analyst
Fannie Mae —Washington, DC
- $109,000 - $142,000 a year
- Full-time
- Microsoft Outlook
- Office
- Windows
1d
Customer Solutions Analyst II
ZoomInfo Technologies LLC —Bethesda, MD
- $49,000 - $77,000 a year
- Hybrid work
- Mid-level
- Office
- SQL
- Wellness program
- Health insurance
Service Center Analyst
NuAxis Innovations —Sterling, VA
- Online Application
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
Client Analyst
Altum, Inc. —Reston, VA
- Email
- Product management
- Communication skills
- Entry level
- Referral program
Change Management and Training Analyst
Blue Rose Consulting Group, Inc. —Washington, DC
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Entry level
Quick Apply
Platform Support Analyst
Veros Technologies, LLC —Reston, VA
- Online Application
- Microsoft Excel
- 11+ years
- Bachelor's degree
Quick Apply
Business Analyst / Trainer
HarmonyTech —Washington, DC
- Computer Science
- Writing skills
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Carter Machinery Company, Inc. —Annapolis Junction, MD
- $27.13 - $34.10 an hour
- Call employer
- Civil engineering
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Field Service Analyst
SHINE Systems —Washington, DC
- $100,000 a year
- Mid-level
- Java
- Communication skills
Quick Apply
Business Support Analyst (CIC)
Prominent Edge LLC —Gaithersburg, MD
- $56,000 - $58,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Senior Project Online Analyst
Federal Working Group —Washington, DC
- Full-time
- 6 years
- Senior level
- Leadership
Temporary Computer Analyst
CHARLES COUNTY PUBLIC SCHOOLS —La Plata, MD
- $15.75 - $20.25 an hour
- Part-time
- Classroom
- Customer service
- Windows
Cyber Case Management – Mid-level Process Assurance Analyst / Active Top Secret
Peraton —Washington, DC
- $86,000 - $138,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Paid holidays
4d
FSR Analyst
PVM, Inc. —Washington, DC
- Classroom
- Mid-level
- Java
Quick Apply
Field Service Representative (FSR) Analyst
Raventek Solution Partners LLC —Washington, DC
- Full-time
- Classroom
- Computer science
- Computer Science
Quick Apply
Enterprise Operations Center (EOC) Analysts
Blue Rose Consulting Group, Inc. —Washington, DC
- Mid-level
Quick Apply
Lifecycle Support Analyst
Leidos —Annapolis Junction, MD
- $82,550 - $149,225 a year
- Full-time
- Research
- 3 years
- Bachelor's degree
- Paid holidays
- Paid time off

I want to receive the latest job alert for computer support analyst in arlington, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer support analyst jobs near arlington, va

CIC Analyst

Maximus -
Tysons, VA

Apply Now

Job Details

$40,000 - $65,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Incident report management
IT system monitoring
Incident management software
Incident Escalation
Documentation tools
Records management
Incident management operations support
Customer support ticket management
Escalation handling
Incident response implementation
Cross-functional communication
Ticketing system technical support
IT security monitoring

Full Job Description

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS217, T1, Band 4

Job-Specific Essential Duties and Responsibilities:

Perform continuous monitoring of enterprise systems and environments to detect, assess, and respond to potential incidents in real time.
Support incident declaration and classification, ensuring timely identification and escalation of critical incidents based on defined criteria and SOPs.
Assist in initiating and supporting incident bridge calls, coordinating with Shift Leads, technical teams, and stakeholders during active incidents.
Provide stakeholder notifications and updates, ensuring timely and accurate communication of incident status and impacts.
Monitor incident progress, track response actions, and support escalation workflows to ensure timely resolution.
Maintain and update incident records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events, actions, and outcomes.
Utilize available tools and automation capabilities (e.g., transcription, AI-assisted documentation) to improve efficiency and reduce manual effort in incident tracking and reporting.
Support identification of recurring incident trends and contribute to continuous improvement efforts to reduce incident frequency over time.
Collaborate with CIC Shift Leads and leadership to refine definitions of critical incidents and improve detection, response, and reporting processes.
Participate in 24/7 operations, including shift-based monitoring and incident response activities.

Job-Specific Minimum Requirements:

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
4+ years of experience in IT operations, monitoring, help desk, or incident support roles.
Demonstrated experience supporting IT operations monitoring or incident management activities in an enterprise environment.
Ability to perform continuous system monitoring and identify anomalies or incidents based on defined thresholds or alerts.
Experience supporting incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar).
Ability to follow and execute incident response procedures and escalation processes.
Experience providing real-time communication and notifications to stakeholders during operational events.
Ability to maintain accurate and detailed documentation of incidents and operational activities.
Familiarity with basic IT infrastructure, cloud environments, or enterprise systems monitoring tools.
Ability to operate effectively in a shift-based, 24/7 operations environment.

Preferred Skills and Qualifications:

Experience supporting federal government environments.
Familiarity with incident management and ITIL processes.
Experience working in NOC, SOC, or Command Center environments.
Exposure to cloud environments (AWS/Azure) and monitoring tools.
Familiarity with automation or AI-assisted tools for documentation and operational efficiency.
Strong attention to detail and ability to follow structured procedures.
Effective communication skills for coordinating with technical teams and stakeholders.
Ability to work in a fast-paced, high-visibility operational environment.

#techjobs #clearance #veteranspage #LI-Remote

Minimum Requirements

TCS217, T1, Band 4

#TSTECH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .

Minimum Salary
$40,000.00

Maximum Salary
$65,000.00

Apply Now

Refine Your Search

computer support analyst jobs in arlington, va

CIC Analyst

Analyst III, Technical Support

Technical Program Analyst

Lead Executive Support Analyst

Customer Solutions Analyst II

Service Center Analyst

Client Analyst

Change Management and Training Analyst

Platform Support Analyst

Business Analyst / Trainer

CONSTRUCTION TECHNOLOGY SUPPORT ANALYST

Field Service Analyst

Business Support Analyst (CIC)

Senior Project Online Analyst

Temporary Computer Analyst

Cyber Case Management – Mid-level Process Assurance Analyst / Active Top Secret

FSR Analyst

Field Service Representative (FSR) Analyst

Enterprise Operations Center (EOC) Analysts

Lifecycle Support Analyst

I want to receive the latest job alert for computer support analyst in arlington, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected