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Director of Operations - Catering

Goodwin Recruiting -
Walpole, MA

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Paid holidays
Dental insurance
Paid time off
Career development plan
Vision insurance

Qualifications

Microsoft Word
Vendor relationship building
Cost accounting analysis
Microsoft Excel
Microsoft Outlook
Operational management
Improving operational efficiency
Managing catering events
Customer inquiry handling
Bachelor's degree
Team management
Hospitality industry experience
Managing event budgets
Event cost tracking
Managing food service teams
Managing hospitality operations budgets
Profit and loss analysis
Food service management

Full Job Description

Director of Operations

Join a respected hospitality and events group known for delivering exceptional weddings, private parties, and milestone celebrations. This is an opportunity to lead, innovate, and create memorable experiences at a company committed to excellence, growth, and client satisfaction.

Director of Operations Benefits & Compensation

Competitive salary based on experience
Eligibility for performance-based bonuses
Comprehensive health, dental, and vision insurance
Generous paid time off and company holidays
Supportive, collaborative work environment focused on professional development

Director of Operations Requirements & Qualifications

Bachelor’s degree in management or related field
Minimum 5 years of experience in operations management within catering, event, or wedding industry
Strong leadership experience overseeing multi-level teams
Demonstrated expertise with operational efficiency, budgeting, and P&L oversight
Experience with Caterease, Tripleseat, Microsoft Word, Excel, and Outlook
Excellent communication skills, able to work with all levels including executive leadership
Must be available to work evenings, weekends, and holidays as required

Director of Operations Preferred Background & Skills

Knowledge of a variety of cultural and religious customs
Able to coordinate and host group tastings for clients
Assertive yet diplomatic negotiation and problem-solving abilities

Director of Operations Day-to-Day Responsibilities

Lead daily operations ensuring all events meet company standards and client expectations
Supervise and mentor operations managers, event managers, and FOH staff
Review and approve event orders, staffing, vendor invoices, and reconciliations
Analyze budgets, costs, and monthly P&L statements to maximize profitability
Oversee training and compliance with protocols, food safety, and service standards
Foster relationships with vendors and hiring partners, including temporary staff agencies
Regularly inspect venues and attend events to ensure quality and service excellence
Respond to client inquiries, resolve issues, and drive continuous improvement across the operation

If you are a creative, organized leader ready to make an impact in a dynamic hospitality environment, we welcome your application.

Quick Apply

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