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Catering Customer Service Representative

Merone's Catering
Sterling, VA

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Paid training

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Publisher
Word embeddings
Driver's License
Desktop applications

Full Job Description

Responsibilities include but are not limited to:

* Receiving catering orders from clients via phone and email as well as face to face.
* Communicate information taken from catering orders to kitchen staff in order to accurately provide superior customer service.
* Inputting all catering orders into catering software, Caterease.
* Assist Kitchen Manager in locating special request items from local vendors.
* Contacting and following up with new and existing clients to ensure all orders are accurate and exceeding expectations.
* Basic office duties to include: filing paperwork, organizing catering orders, etc.

Requirements:

* 2 years of customer service experience
* Required 2 week paid training period
* Capable of working under pressure efficiently, while meeting multiple deadlines in short periods of time.
* Excellent verbal and written communication skills.
* Proficiency in standard Microsoft software applications to include: Word, Excel, Outlook and Publisher.
* Valid US Drivers license.
* Must be an organized and self motivated team player.
* Must be willing to work over time as needed.

Preferred:

* Familiarity with Caterease
* Positions available: Customer Service Representative
* Full-time shift available
* Please be sure to reply with resume. Responses without a resume WILL NOT be considered.

Shifts available from

6am - 3 pm on week days

3pm -12am on week days

Weekend from 9am-5pm, 4pm-12 am

Work Remotely

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Work Location: In person

Quick Apply

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