JOB DESCRIPTION
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer and Community Banking technology - Deposits Platform, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
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Lead and coordinate end-to-end DR tests and real-time failover events across all applications within the product portfolio, ensuring smooth cross-team collaboration.
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Develop and maintain overarching resiliency frameworks that development and infrastructure teams can consume via automated product offerings and repeatable patterns.
- Define and monitor Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for all product components, tracking metrics to identify architectural or procedural gaps.
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Partner with application teams to automate disaster recovery provisioning, scaling, configuration, and monitoring using Infrastructure as Code (IaC) tools like Terraform.
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Drive resiliency testing scenarios and chaos engineering using native tools like AWS Fault Injection Service (FIS) and AWS Resilience Hub to identify vulnerabilities before they impact production
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Partner with SREs to build advanced detection capabilities, leveraging ex-AWS Resilience Hub to assess application resilience and set up proactive CloudWatch alerts.
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Establish, maintain, and execute technical DR playbooks and recovery runbooks, ensuring sequence mapping and dependencies are meticulously documented.
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Mentor and lead software engineers across the organization, promoting continuous learning and operational best practices.
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Collect, govern, and report on DR test artifacts, audit trails, and resilience maturity scores to demonstrate compliance with internal and regulatory standards.
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Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
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Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience.
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Hands-on practical experience delivering system design, application development, testing, and operational stability
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Hands-on experience with AWS cloud architectures, specifically DR-enabling services like AWS Elastic Disaster Recovery, AWS Backup, and multi-AZ/multi-region deployments.
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Proficiency in at least one modern language (Python, Go, or Bash) and familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
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5+ years in Site Reliability Engineering (SRE), Disaster Recovery Planning, or Distributed Systems Engineering.
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
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Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
- In-depth knowledge of the financial services industry and their IT systems
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Practical cloud native experience
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
