Top 1544 End associate Jobs in 60619

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
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1d
Client Portal Service Associate (Contract)
HighTower Advisors —Chicago, IL
- Up to $50 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Finance
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Part-Time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
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4d
Checkout Team Associate
Walmart —Cicero, IL
- $17 - $30 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Store Associate
CVS Health —Chicago, IL
- $17.05 - $24.05 an hour
- Part-time
- Merchandising
- HIPAA
- No high school diploma
- Dental insurance
- Vision insurance
Customer Service Associate II
Dollar Tree —Chicago, IL
- $16.50 - $17.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
OFFICE ASSOCIATE
State of Illinois —Chicago, IL
- $49,728 - $65,148 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
13d
SALES ASSOCIATE
Dollar General —Chicago, IL
- $17.05 - $17.15 an hour
- Part-time
- Merchandising
- Basic math
- High school diploma or GED
- Paid parental leave
- Health insurance
Security Officer
Omni Hotels & Resorts —Chicago, IL
- $26.55 an hour
- Weekends as needed
- Up to 50% travel
- Ability to walk for extended periods
- Military
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14d
Sales Associate - Spirit
Spirit Halloween —Chicago, IL
- $15.40 - $15.65 an hour
- Seasonal
- Merchandising
- Ability to lift 50 pounds
- Cleaning
12d
Front End Service Team Associate
Walmart —Country Club Hills, IL
- $16 - $29 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
603- 79th And Perry- Back End Associate
Forman Mills Inc —Chicago, IL
- Part-time
- 18 years or older
- Computer literacy
- Merchandising
Quick Apply
Barback
Marriott International, Inc —Chicago, IL
- $25.75 an hour
- Part-time
- Bar
- Hotel
- High school diploma or GED
601-Lansing-Back End Associate
Forman Mills Inc —Lansing, IL
- Part-time
- 18 years or older
- Computer literacy
- Merchandising
Quick Apply
Cashier/Front End Associate (Part-Time) - Eataly Chicago
Eataly North America —Chicago, IL
- From $17.50 an hour
- Weekends as needed
- High school diploma or GED
- In-person
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
Barback
Levy Sector —Chicago, IL
- $19.80 an hour
- Part-time
- Background check
- Bar
- Ability to walk for extended periods
- Wellness program
- Paid time off
Quick Apply
602- North Cicero- Back End Associate
Forman Mills Inc —Chicago, IL
- Part-time
- 18 years or older
- Computer literacy
- Merchandising
Quick Apply
Seasonal Linen Workers (Warehouse Associate)
Nuage Designs Inc —Chicago, IL
- $18 an hour
- Weekends as needed
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
9h
Delivery Associate
Lucid Motors —Chicago, IL
- $26 - $36 an hour
- Weekends as needed
- Driver's License
- Bachelor's degree
- Organizational skills
- Paid holidays
- Disability insurance
Night Audit Representative
Choice Hotels —Chicago, IL
- Part-time
- Background check
- Computer literacy
- Basic math

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Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year
1 day ago

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

end associate jobs in 60619

Field Systems Engineer

Client Portal Service Associate (Contract)

Part-Time Front Desk Agent

Checkout Team Associate

Store Associate

Customer Service Associate II

OFFICE ASSOCIATE

SALES ASSOCIATE

Security Officer

Sales Associate - Spirit

Front End Service Team Associate

603- 79th And Perry- Back End Associate

Barback

601-Lansing-Back End Associate

Cashier/Front End Associate (Part-Time) - Eataly Chicago

Barback

602- North Cicero- Back End Associate

Seasonal Linen Workers (Warehouse Associate)

Delivery Associate

Night Audit Representative

I want to receive the latest job alert for end associate in 60619

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