Top 214 Surveillance monitoring Jobs in Addison, Tx

Technical Support Representative
HomePro —Carrollton, TX
- $20 - $24 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
12d
Private Investigator
Photofax, Inc —Dallas-Fort Worth, TX
- $22 - $27 an hour
- Overtime
- Clean driving record
- No experience needed
- High school diploma or GED
- Travel reimbursement
- Health insurance
Quick Apply
12d
SOC Agent (CCTV Monitoring & Incident Reporting)
EPIC iO Technologies —Irving, TX
- $23 - $24 an hour
- 8 hour shift
- Background check
- Mid-level
- Office
Quick Apply
Security Systems InstallationTechnician (Access Control, CCTV, Intrusion)
Network Cabling Services —Carrollton, TX
- $25 - $30 an hour
- Full-time
- Customer service
- System design
- Mid-level
Quick Apply
Oncology Quality & Care Pathways Navigator
UROLOGY CLINICS OF NORTH TEXAS PLLC —Dallas, TX
- Full-time
- RN License
- 5 years
- Mid-level
Quick Apply
Air Interdiction Agent
Customs and Border Protection —Texas
- $88,509 - $163,996 a year
- Full-time
- Military
- Mid-level
- Travel
- Health insurance
- Dental insurance
Maintenance Technician- Cortland Phillips Creek Ranch
Cortland —Frisco, TX
- On call
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Officer, Security - Universal Kids Resort
Universal Orlando —Frisco, TX
- Background check
- Military
- Computer literacy
Unarmed Security Officer
Marksman Security LLC —Coppell, TX
- From $17.50 an hour
- Weekends as needed
- Bilingual
- 18 years or older
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician - Cortland at Valley Ranch
Cortland —Irving, TX
- On call
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Operations Analyst - Document Fulfillment Services
Bank of America —Addison, TX
- Full-time
- Computer literacy
- Research
- Mid-level
3d
Non Commissioned Security Officers - Far North Dallas
IIdon Security Associates —Dallas, TX
- $17 - $19 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
911 Dispatch Trainee (Public Safety Communicator Trainee)
DFW International Airport —Dallas-Fort Worth, TX
- $28.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- No experience needed
Non Commissioned Security Officers $17.00-$19.00/Hr.
IIdon Security Associates —Dallas, TX
- $17 - $19 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Physical Security Manager (GSOC)
Crusoe —Dallas, TX
- $155,000 - $190,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- PMP
- Commuter assistance
- Paid parental leave
Quick Apply
Security Officer
Elevate Protection Group —Dallas, TX
- $23.46 - $28.25 an hour
- Temporary
- Heavy lifting
- Customer service
- Writing skills
Quick Apply
10d
Asset Protection Specialist
Home Depot —Carrollton, TX
- Mid-level
Receptionist and Office Support Services
Ryan, LLC —Plano, TX
- $20 - $21 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Tuition reimbursement
7d
Night Auditor
Home 2 Suites Dallas —Dallas, TX
- From $16 an hour
- Part-time
- Bilingual
- In-person
- Entry level
Quick Apply
911 Dispatcher (Public Safety Communicator)
DFW International Airport —Dallas-Fort Worth, TX
- $35.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- English

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surveillance monitoring jobs near addison, tx

Technical Support Representative

HomePro -
Carrollton, TX

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Job Details

Full-time
$20 - $24 an hour
12 days ago

Benefits

Paid holidays
Health insurance
On-site gym
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
High school diploma or GED

Full Job Description

This is an on site position in Carrollton, TX

HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and security solutions. This role is ideal for someone with hands-on experience in home automation, alarm systems, and integrated technologies.

Key Responsibilities

Act as the primary technical resource for internal teams and HomePro clients through inbound and outbound call, email, and SMS support.
Manage escalated support cases involving HomePro-installed systems such as security panels, surveillance cameras, smart thermostats, lighting controls, door locks, and sensors.
Diagnose and resolve connectivity issues across Z-Wave and Wi-Fi-enabled devices.
Monitor and address connectivity concerns reported by service vendors and monitoring partners.
Guide customers through mobile app setup, remote access configuration, and system synchronization.
Partner with field technicians to troubleshoot installation challenges and ensure optimal system performance.
Log all support interactions in the Odoo CRM system and escalate unresolved issues to Tier 3 or engineering partner teams.
Support internal knowledge sharing by contributing to documentation and assisting in the training of Tier 1 representatives.

Skills and Qualifications

2–4 years of technical support experience, preferably in smart home or residential security systems.
Familiarity with platforms such as Alarm.com, Control4, Honeywell and Clare.
Strong understanding of networking fundamentals and home automation protocols.
Excellent communication and customer service skills, verbal and written.
Strong problem-solving skills and technical acumen.
Experience with CRM / ticketing systems is beneficial.
Ability to work effectively within a team as well as independently.
Customer-focused with a passion for delivering quality service.

Educational and Experience Requirements

High school diploma or GED required; additional technical certifications are advantageous.
Minimum of 1-year experience in a similar support role is preferred.
Familiarity with CRM software and ticketing systems is beneficial.

Benefits and Compensation

Competitive salary with opportunities for advancement.
Comprehensive benefits package including medical, dental, and vision coverage.
401(k) plan with company match.
Generous paid time off and company-recognized holidays.
Access to on-site gym facilities and other employee wellness programs.
Discounts on company products and services.

Job Type: Full-time

Company Website: www.HomeProTech.com

We are an equal opportunity employer and value diversity at our company. We do not

discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age,

marital status, veteran status, or disability status.

TX DPS: B09309 - Fire License: ACR-1757869 M#228511 - Electrical: TECL#32568

Apply Now

Refine Your Search

surveillance monitoring jobs in addison, tx

Technical Support Representative

Private Investigator

SOC Agent (CCTV Monitoring & Incident Reporting)

Security Systems InstallationTechnician (Access Control, CCTV, Intrusion)

Oncology Quality & Care Pathways Navigator

Air Interdiction Agent

Maintenance Technician- Cortland Phillips Creek Ranch

Officer, Security - Universal Kids Resort

Unarmed Security Officer

Maintenance Technician - Cortland at Valley Ranch

Operations Analyst - Document Fulfillment Services

Non Commissioned Security Officers - Far North Dallas

911 Dispatch Trainee (Public Safety Communicator Trainee)

Non Commissioned Security Officers $17.00-$19.00/Hr.

Physical Security Manager (GSOC)

Security Officer

Asset Protection Specialist

Receptionist and Office Support Services

Night Auditor

911 Dispatcher (Public Safety Communicator)

I want to receive the latest job alert for surveillance monitoring in addison, tx

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