Top 13 Network operations center Jobs in Adrian, Mi

Network Operations Center Manager
WYN Consultants —Holland, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Computer Science
- English
- Health insurance
- Dental insurance
Quick Apply
Senior Data Center Support Services Technician
Oracle —Saline, MI
- Office
- Mentoring
- Senior level
Lead Principal Data Center Operator
Oracle —Saline, MI
- Full-time
- Mentoring
- Senior level
- Leadership
- Relocation assistance
3d
Lead Data Center Support Services Technician
Oracle —Saline, MI
- Mentoring
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Regional SOC (Security Operations Center) Incident Response Engineer
Liebherr USA Co. —Saline, MI
- $96,000 - $124,000 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
12d
Infrastructure Manager
Adrian Steel Company —Adrian, MI
- Clean driving record
- DevOps
- Driver's License
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- Paid holidays
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Data Center Facilities Development Manager III - Saline, MI
Oracle —Saline, MI
- Full-time
- Senior level
- Communication skills
Principal Delivery Manager - Low Voltage - Saline Township, MI
Oracle —Saline, MI
- Full-time
- Computer Science
- Engineering
- Quality control

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Network Operations Center Manager

WYN Consultants -
Holland, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Performance reviews
Managing technical support teams
ITIL Certification
Team member evaluation
Defect resolution root cause analysis
Telecommunications network performance monitoring
Procedural guides
Standard Operating Procedures (SOPs) implementation
Incident report management
CCNA
Staff scheduling
IT system monitoring
Team scheduling
English
Performance feedback (performance evaluation method)
Incident Escalation
Talent development
Performance management
Team development
Quality performance measurement
Bachelor's degree
Technology management
Incident management operations support
Network switching
IP networking
Management reporting
Problem management
Network routing
Technical skills instruction
Technical troubleshooting support

Full Job Description

General Summary

We are seeking an experienced NOC Technical Manager to provide technical leadership and operational oversight for the client's 24/7/365 Network Operations Center (NOC). The NOC Technical Manager is responsible for ensuring the effective monitoring, management, troubleshooting, and escalation of network and infrastructure events while maintaining high standards for service availability, performance, and customer satisfaction.

Primary Duties and Responsibilities

Technical & Operational Leadership:

Provide technical leadership and oversight for the 24/7/365 Network Operations Center.
Oversee the monitoring, identification, troubleshooting, and escalation of network, infrastructure, and service-impacting events.
Lead and develop Tier 2 NOC Engineers, NOC Supervisors, and Escalation personnel.
Serve as a technical escalation point for complex incidents and operational issues.
Ensure NOC personnel follow established technical procedures, troubleshooting methodologies, and escalation paths.
Partner with Network Engineering and other technical teams to resolve complex network and infrastructure issues.
Support staffing, scheduling, and shift coverage to ensure continuous NOC operations.

Network Monitoring & Incident Management:

Oversee network and systems monitoring to identify outages, performance issues, alarms, and potential service disruptions.
Ensure incidents are properly prioritized, documented, escalated, and resolved within established service level requirements.
Provide technical leadership during major incidents, network outages, and customer- impacting events.
Coordinate cross-functional technical response efforts during critical incidents.
Ensure timely and accurate communication regarding service-impacting events.
Conduct and/or oversee post-incident reviews and identify opportunities to prevent recurring issues.
Monitor incident trends and identify recurring technical problems requiring corrective action.

Team Development & Leadership:∙

Establish clear performance expectations and technical standards for NOC personnel.
Conduct regular coaching, performance reviews, and employee development discussions.
Identify technical skills gaps and develop training opportunities for NOC team members.
Promote knowledge sharing and collaboration across NOC shifts and technical teams.
Foster a culture of accountability, continuous learning, customer focus, and operational excellence. ∙Ensure appropriate onboarding and ongoing technical training for NOC employees.

Qualifications, Education and Experience

Bachelor’s degree in Information Technology, Computer Science, Networking, or a related field preferred; equivalent technical experience will be considered. ∙
Minimum 5 years of experience in Network Operations, NOC, IT Operations, Network Engineering, or a related technical environment.
Minimum 3 years of technical leadership or management experience within a NOC, Network Operations, IT Operations, or related technical environment.
Strong understanding of network operations, monitoring, alerting, troubleshooting, and incident management.
Experience working with network monitoring and management tools. ∙
Strong understanding of TCP/IP, DNS, DHCP, routing, switching, and general network infrastructure.
∙Experience managing technical escalations and customer-impacting incidents.
Experience developing and managing SLAs, SOPs, escalation procedures, and operational metrics.
Demonstrated ability to analyze technical issues, identify root causes, and drive corrective actions.
Strong understanding of IT service management and incident management principles.
Experience leading technical teams in a 24/7/365 operational environment preferred.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

Bachelor's (Required)

Experience:

Staff scheduling: 3 years (Required)
Performance management: 3 years (Required)
Employee development: 3 years (Required)
Service quality metrics: 3 years (Required)
KPI's: 3 years (Required)
SLA's: 3 years (Required)
SOP's: 3 years (Required)
IT Operations: 5 years (Required)

Language:

English (Required)

Location:

Holland, OH 43528 (Preferred)

Ability to Commute:

Holland, OH 43528 (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

network operations center jobs in adrian, mi

Network Operations Center Manager

Senior Data Center Support Services Technician

Lead Principal Data Center Operator

Lead Data Center Support Services Technician

Regional SOC (Security Operations Center) Incident Response Engineer

Infrastructure Manager

Data Center Facilities Development Manager III - Saline, MI

Principal Delivery Manager - Low Voltage - Saline Township, MI

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