Top 564 Answering service Jobs in Alabama

RECEPTIONIST
Dermatology Solutions Group: AL . FL . GA . MS —Gadsden, AL
- Full-time
- Clean driving record
- English
- High school diploma or GED
8d
Work from Home Inbound Customer Service (State of Alabama)
Colony Brands, Inc. —Alabama
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Customer Service Representative
Ignite Promotions, Inc. —Montgomery, AL
- $18.74 - $23.38 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
6d
Care Management Associate, Engagement Hub
CVS Health —Alabama
- $18.50 - $38.82 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
2d
Operations Director (Call Center Remote)
Call 4 Health, Inc. —Alabama
- $105,000 a year
- Extended hours
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Customer Service Representative - UniFirst
UniFirst —Mobile, AL
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Profit sharing
- Health insurance
13d
Member Service Representative
S3 Shared Services —Alabama
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Medical Receptionist
American Family Care —Huntsville, AL
- $18 - $22 an hour
- Weekends as needed
- BLS Certification
- Urgent Care
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Medical Receptionist, PRN
American Family Care —Montgomery, AL
- $17.50 - $20.50 an hour
- Part-time
- Urgent Care
- Entry level
Quick Apply
2d
Scheduling Specialist - Grandview Endoscopy Surgery Center
Grandview Medical Center —Birmingham, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Jubilee Pet Hospital —Daphne, AL
- Full-time
- 1 year
- Entry level
Scheduling Specialist - Internal Medicine
Grandview Medical Group —Birmingham, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Representative, Customer Solutions
Spire Inc —Birmingham, AL
- Overtime
- Hybrid work
- Office
- High school diploma or GED
- Entry level
Medical Receptionist PRN
American Family Care —Mobile, AL
- $18 - $20 an hour
- Part-time
- BLS Certification
- Urgent Care
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
RECEPTIONIST | RADIOLOGY
MEDICAL WEST HOSPITAL AUTHORITY —McCalla, AL
- Full-time
- Spanish
- Computer literacy
- English
Store Associate
US Defense Commissary Agency —Alabama
- $17.82 - $22.68 an hour
- Overtime
- Background check
- 18 years or older
- Pass drug screening
Client Service Associate
Morgan Stanley —Huntsville, AL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
13d
Medical Receptionist, Full-Time
American Family Care —Fairhope, AL
- $18 - $22 an hour
- Weekends as needed
- Urgent Care
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Sales Store Checker
US Defense Commissary Agency —Alabama
- $17.47 - $21.46 an hour
- Overtime
- Background check
- 18 years or older
- Customer service
CUSTOMER SERVICE REPRESENTATIVE I AND II - DAPHNE and FOLEY
Riviera Utilities —Foley, AL
- $47,311 - $72,794 a year
- Microsoft Excel
- Microsoft Outlook
- Sales
3d

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RECEPTIONIST

Dermatology Solutions Group: AL . FL . GA . MS -
Gadsden, AL

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Customer communication
Copy machines
High school diploma or GED
Driver's License
Typing

Full Job Description

Description:

Dermatology Solutions Group, LLC (“DSG”) provides professional management services to Southeastern Dermatology Group, P.A. (“SEDG”), a medical practice headquartered in Panama City, Florida with locations throughout the Southeast. SEDG has a professional team of physicians who are trained in the medical and surgical sub-specialty of dermatology.

PURPOSE:

The Receptionist serves patients and visitors by answering phones, assisting patients with registration and intake, and scheduling appointments. This position reports to the Office Administrator.

SERVICE ORIENTATION:

This position is patient focused with the objective of ensuring positive patient experiences and outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (eClinical Works).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares Encounter Forms prior to patient’s appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps patients in distress by responding to emergencies.
Reviews Practice Management System (eClinical Works) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (eClinical Works) using proper English grammar, spelling, and syntax.
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payer type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information; recording and collecting patient copays and/or balances at check in/out.
Maintains business office inventory and equipment by checking stock to determine inventory levels; anticipates supplies needed; places orders for supplies, verifies receipt of supplies; and monitors office equipment.
Will cross-train and work in the call center as needed.
Protects patients’ rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with customers in a courteous, professional, cooperative and mature manner.
Effectively uses EMR system to document patient records using proper English grammar, spelling, and syntax.
Must be highly professional in appearance, tone and delivery and an effective communicator.
Dedicated to follow-thru and results.
Knowledge of dermatology practice preferable.
Must be an exceptional listener, with the proven ability to problem-solve issues discussed.
The ability to work independently and in a group setting, high integrity, reasonable and thoughtful judgment, a sense of urgency and analytical and intuitive skills.
Ability to deal diplomatically with complaints and function well under pressure.
Have high levels of critical thinking skills, negotiation skills, and the ability to interact with a broad spectrum of individuals.
Maintains strict confidentiality.
Performs other related duties as assigned.

Requirements:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

High school graduate or GED.
One year medical experience working in a physician’s office, or equivalent combination of training and experience preferred.

QUALIFICATIONS:

Must be able to tolerate sitting and working at a desk for 8 hours per day.
Proficiency in the operation of a computer keyboard (30 WPM minimum) and ability to work effectively with Microsoft Office Products.
Must have full range of body motion with the ability to push, pull, reach, bend, stand, stoop, stretch, lift, and carry up to 20 pounds.
Have the hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, calculator and medical equipment.
Have a normal range of hearing and eyesight to record, prepare and communicate appropriate reports; specific vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Must have a valid driver’s license and good driving record.

ADDITIONAL NOTES:

Work at other jobs or office locations, as required.
Occasional travel may be required.

WORK ENVIRONMENT:

The work of this position is performed in an environmentally controlled office environment. The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, insurance companies and other members of the public on a regular basis. The position may cause frequent exposure to communicable diseases, bodily fluids, toxic substances, radiation, medicinal preparations and other conditions common to a clinical environment.

Apply Now

Refine Your Search

answering service jobs in alabama

RECEPTIONIST

Work from Home Inbound Customer Service (State of Alabama)

Customer Service Representative

Care Management Associate, Engagement Hub

Operations Director (Call Center Remote)

Customer Service Representative - UniFirst

Member Service Representative

Medical Receptionist

Medical Receptionist, PRN

Scheduling Specialist - Grandview Endoscopy Surgery Center

Customer Service Representative

Scheduling Specialist - Internal Medicine

Representative, Customer Solutions

Medical Receptionist PRN

RECEPTIONIST | RADIOLOGY

Store Associate

Client Service Associate

Medical Receptionist, Full-Time

Sales Store Checker

CUSTOMER SERVICE REPRESENTATIVE I AND II - DAPHNE and FOLEY

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