Top 93 Helpdesk technician Jobs in Alabama

Service Desk Technician
TEKsystems —Birmingham, AL
- $25 - $28 an hour
- Temporary
- Mid-level
- 3 years
- Fair chance
- Commuter assistance
- Health savings account
Quick Apply
5d
Help Desk Spec II
Agile Defense —Huntsville, AL
- Word processing
- Mid-level
- Office
Quick Apply
Customer Experience Analyst
Summit 7 Systems —Huntsville, AL
- $50,000 - $60,000 a year
- Full-time
- Remote
- Computer Science
- Office
- Windows
- Dental insurance
- 401(k) matching
Quick Apply
7d
Information Technology Desktop Support
The City of Millbrook —Millbrook, AL
- $24 - $28 an hour
- Overtime
- Mid-level
- Office
- Windows
Quick Apply
Helpdesk Technician
3 Squared Technology —Montgomery, AL
- Overtime
- English
- Research
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Helpdesk Technician (part-time)
Enterprise State Community College —Enterprise, AL
- $15 - $20 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
IT Tech I
Wind Creek Hospitality —Montgomery, AL
- Weekends as needed
- Research
- Windows
- High school diploma or GED
Quick Apply
4d
HelpDesk Analyst
Focus —Huntsville, AL
- $15.00 - $15.35 an hour
- Contract
- Computer literacy
- High school diploma or GED
- Associate's degree
Quick Apply
6d
IT Support Technician - Service Desk
Brasfield & Gorrie, LLC —Birmingham, AL
- Full-time
- Construction site
- Writing skills
- Office
13d
Entry Level IT Technician
Grand Hotel Golf Resort and Spa, Autograph Collection —Point Clear, AL
- Hospitality
- Experience equivalent to degree accepted
- Ability to lift 75 pounds
- Health savings account
- Health insurance
Quick Apply
3d
Help Desk Technician
Tiffin —Red Bay, AL
- Computer literacy
- Windows
- High school diploma or GED
3d
Helpdesk Technician
Troy University —Troy, AL
- Part-time
- High school diploma or GED
- 1 year
- Entry level
Help Desk Technician II / IT Support Specialist
Verity Integrated Systems, Inc —Huntsville, AL
- Full-time
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply
11d
Help Desk Technician, Tier II
Hiller Companies —Mobile, AL
- Urgently hiring
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Technician
MCG Business Solutions —Mobile, AL
- Email
- Mid-level
- Associate's degree
- 2 years
Tier 1 Help Desk Technician
Brook Valley Management, Inc. —Birmingham, AL
- Weekends as needed
- High school diploma or GED
- Travel
- Communication skills
IT Technician I
Phenix City —Phenix City, AL
- $19.65 an hour
- Overtime
- Microsoft Outlook
- Computer Science
- Office
- Employee assistance program
13d
Help Desk Technician (HDA)
Zigabyte Corporation —Montgomery, AL
- Overtime
- Mid-level
- Office
- Analysis skills
Quick Apply
Help Desk Technician (HDI)
Zigabyte Corporation —Montgomery, AL
- Overtime
- Mid-level
- Office
- Analysis skills
Quick Apply
Technical Support - Helpdesk Support Specialist I
Agile Defense —Redstone Arsenal, AL
- Mid-level
- Office
- High school diploma or GED
Quick Apply

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Service Desk Technician

TEKsystems -
Birmingham, AL

Quick Apply

Job Details

Temporary | Temp-to-hire
$25 - $28 an hour
5 days ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

IT user and group management
Laptop (troubleshooting support)
Public Cloud
Mid-level
Incident Escalation
Software installation
3 years
Internal employee customer service
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Computer management
Azure AD
Customer support ticket management
Desktop applications
ServiceNow
Productivity software
Phone triage
Desktop administration
Escalation handling
Intune
Operating system installation
Ticketing system technical support
Client interaction via phone calls
VPN

Full Job Description

Description

One of TEKsystems' clients, a company headquartered in Birmingham with locations across the country, is looking for a Service Desk Technician. The IT Service Desk is the first line of support for the company's internal end users. Service Desk Specialists are responsible for escalations from technicians to resolution or elevating to Tier 3 support. Additional responsibilities would include support and adoption of the Microsoft 0365 offerings. The candidates are expected to service over 1600 employees, dozens of applications, and thousands of endpoints. 3 - 5 years IT Service Center experience. Advanced knowledge of supporting cloud-based applications. 3 - 5 years User Management, Azure Active Directory, identify password related issues and provide resolution. Experience in remote technical support via telephone in a service/call center environment First and second level laptop/desktop/application installation/OS, configuration, administration, and trouble-shooting skills Application software (including Office 365), and Intune. Ability to multitask handle tickets, chats, and calls. First/Second line business application support and triage. ITSM, ITIL...

Skills

Help desk, Help desk support, Service desk, Troubleshooting, Customer service, Active directory, Phone support, Office 365, Technical support, Ticketing system, Password reset, Hardware, Windows 10, Vpn, Application support, Servicenow, Helpdesk troubleshooting

Top Skills Details

Help desk,Help desk support,Service desk,Troubleshooting,Customer service,Active directory,Phone support,Office 365,Technical support,Ticketing system,Password reset,Hardware,Windows 10,Vpn

Additional Skills & Qualifications

This role is onsite in Birmingham, AL. The manager is not local, and he wants someone who can work independently. TEKsystems has placed a few technicians in this group over the past year. Two technicians who haven't made the cut were due to a lack of initiative/laziness, and the other had a lot of initiative but the work was sloppy.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Birmingham, AL.

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Birmingham,AL.

Application Deadline

This position is anticipated to close on Jul 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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Refine Your Search

helpdesk technician jobs in alabama

Service Desk Technician

Help Desk Spec II

Customer Experience Analyst

Information Technology Desktop Support

Helpdesk Technician

Helpdesk Technician (part-time)

IT Tech I

HelpDesk Analyst

IT Support Technician - Service Desk

Entry Level IT Technician

Help Desk Technician

Helpdesk Technician

Help Desk Technician II / IT Support Specialist

Help Desk Technician, Tier II

IT Help Desk Technician

Tier 1 Help Desk Technician

IT Technician I

Help Desk Technician (HDA)

Help Desk Technician (HDI)

Technical Support - Helpdesk Support Specialist I

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