Primary Purpose of Job
The primary purpose of this position is to (1) assist the pubic, staff, and volunteers in the use of library facilities, equipment, computers, programs, services, collections, online catalog, and other resources over the phone, on-line, and in person and to (2) perform the full range of basic library support tasks such as collecting cash, data entry, maintaining statistics, receiving and processing library materials, recordkeeping while maintaining a safe and secure environment through monitoring of the patron’s adherence to library policies, procedures, and guidelines.
Under the direct supervision of the Library Director, the employee works independently on assigned duties and responsibilities.
Essential Duties and Responsibilities
All levels of Library Assistants perform the following duties and responsibilities:
- Serves as the initial contact for all patrons
- Prepares Library for opening and closing and maintains building security
- Performs circulation desk duties to assist patrons with their requests and directing patrons to the location of books and other library materials
- Provides reference services to patrons on a wide variety of subjects and educational levels
- Arranges and maintain library materials to ensure proper order on shelves
- Responds to questions and inform the public about library policies and procedures
- Resolves or refer patron problems and complaints
- Searches the library catalog and collections for holdings
- Performs basic maintenance to library materials and identifies materials in need of repair
- Performs basic maintenance repairs to library materials
- Performs routine technical processing and collection management tasks as assigned
- Performs other duties as assigned
Minimum Qualifications
Library Assistant I
- High School Diploma or GED; and
- Some work experience which includes contact with the public; or
- Any equivalent combination of experience, education and training which provides the knowledge, skills, and abilities necessary to perform the work
Library Assistant II
- High School Diploma or GED; some college credits, preferred; and
- Two years of experience working as Library Assistant I; or
- Any equivalent combination of experience, education and training which provides the knowledge, skills, and abilities necessary to perform the work
Library Assistant III
- High School Diploma or GED; Associate’s Degree, preferred; and
- Two years of experience working as a Library Assistant II; or
- Any equivalent combination of experience, education and training which provides the knowledge, skills, and abilities necessary to perform the work
Movement to the next level may occur once an employee has the required years of experience at the Sitka Public Library so long as the employee has had an overall performance rating of satisfactory or better for the prior two-year period as determined by the Library Director.
Other Job Requirements or Expectations
- Requires working some split shifts and on evenings, weekends, and holidays
