Top 46 Work from home customer service Jobs in Albany, Ny

Motor Vehicle Representative 1, G-9 (Hourly) (NY HELPS) - Albany District Office
State of New York - Motor Vehicles, Department of —Albany, NY
- $20.45 an hour
- Monday to Friday
- Remote
- Background check
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
5d
Remote Customer Service/Sales Representative
Agent Alliance —Clifton Park, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Program Services Client Navigator
GOD S LOVE WE DELIVER —Albany, NY
- $24 - $28 an hour
- Remote
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
13d
Sales Coordinator
EMPIRE OFFICE INC —Albany, NY
- $50,000 - $65,000 a year
- Overtime
- Remote
- Mid-level
- Commercial
Quick Apply
Customer Operations Manager – Major Correctives & Blade Services
GE Vernova —Schenectady, NY
- $91,400 - $152,200 a year
- Full-time
- Remote
- Pass drug screening
- 3 years
- High school diploma or GED
- Paid parental leave
- Paid holidays
7d
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Albany, NY
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance

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work from home customer service jobs near albany, ny

Motor Vehicle Representative 1, G-9 (Hourly) (NY HELPS) - Albany District Office

State of New York - Motor Vehicles, Department of
Albany, NY

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Job Details

Per diem
$20.45 an hour
5 days ago

Benefits

457(b)
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Flextime
Employee assistance program
Vision insurance
Loan forgiveness

Qualifications

High school diploma or GED

Full Job Description

Duties Description Duties include but are not limited to:

Responsible for substantial in-person or telephone contact with members of the public seeking services or information regarding licenses, registrations, identification, testing, insurance, penalties, hearings, and related agency programs.
Responsible to effectively use a computer with multiple applications running simultaneously.
Responsibilities could include operation telecommunication consoles, cameras, a cash drawer, photocopiers, fax machines, scanners, calculators, etc.
Responsible for processing customer payments such as: cash, checks, credit card charges, and inventories of documents, license plates, registration stickers, and other security items.
Expected to wear a headset and would be expected to effectively answer telephone calls which are automatically and continuously distributed by a complex telephonic system. Telephone calls may be monitored for quality assurance. As with many jobs interacting with the public, you may encounter uncooperative or sometimes hostile individuals. You would be expected to act in a calm, courteous, and reasonable manner even under very difficult, highly stressful, and at times, confrontational circumstances.

Minimum Qualifications To be eligible for the Motor Vehicle Representative 1, G-9position you must meet one of the following conditions as detailed below:

NY HELPS*:

Graduated from high school or have earned a high school equivalency diploma AND you must have either:

1: one year of experience in a position where your primary responsibility was providing customer service** to the general public*** either in an environment with substantial face-to-face interaction or in a call center environment

OR

2: 30 college semester credit hours

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION ISREQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), itis expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

**Civil Service defines customer service as dealing with many different individuals on a continuous basis where verbal communication is the primary means of accomplishing the duties of the position.

***Civil Service defines the general public as a broad range of people NOT limited to a specific group of the public.

Additional Comments Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed workweek and Telecommuting.

There are many benefits to working for the DMV! Including:

o Paid Leave
o Paid Holidays
o Pension
o Health Insurance
o Dental & Vision Coverage
o Flex Spending
o Voluntary 457B Retirement Saving Program
o Health Care Spending Account
o Tuition Assistance Programs
o Public Service Loan Forgiveness Program
o Transportation Savings Program
o Employee Assistance Programs

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website athttps://oer.ny.gov/employee-benefit-programs.

The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please [email protected]

DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.

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work from home customer service jobs in albany, ny

Motor Vehicle Representative 1, G-9 (Hourly) (NY HELPS) - Albany District Office

Remote Customer Service/Sales Representative

Program Services Client Navigator

Sales Coordinator

Customer Operations Manager – Major Correctives & Blade Services

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

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