Top 43 Help desk Jobs in Albany, Or

Helpdesk Technician
Salem Clinic PC —Salem, OR
- $22.35 - $28.65 an hour
- Full-time
- Clinic
- Communication skills
- Entry level
IT Technician
Trillium Family Services —Corvallis, OR
- $25 - $27 an hour
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Information Services Technical Support 1 - Mt. View
Corvallis SD 509J —Corvallis, OR
- $26.49 an hour
- Full-time
- Classroom
- Ability to walk for extended periods
- Writing skills
13h
Technician, End User Support
T-Mobile USA, Inc. —Salem, OR
- $23.76 - $42.86 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- AD&D insurance
2d
Help Desk Analyst
Software Technology Inc —Salem, OR
- Mid-level
Quick Apply
Help Desk Technician
KELLEY CREATE —Salem, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Tech Support Specialist
Honeywell —Salem, OR
- Full-time
- Hybrid work
- Engineering
- Mid-level
- 2 years
- Health savings account
- Paid holidays
Pharmacy Tech Support / Call Center Rep (Work from Home)
IQVIA —Salem, OR
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
Hospitality Technical Systems Support Professional
Honeywell —Salem, OR
- $25 - $31 an hour
- Full-time
- Hospitality
- Computer Science
- Salesforce
- Health savings account
- Paid holidays
14d
Helpdesk Analyst
Intellibee —Salem, OR
- Azure
- DevOps
- Mid-level
- Health insurance
- 401(k)
6d
Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)
IQVIA —Salem, OR
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
12d
Product Support Specialist - Dive
Garmin International, Inc. —Salem, OR
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
Desktop Support Technician :: Oregon
Software Technology Inc —Salem, OR
- Mid-level
- Analysis skills
- In-person
Quick Apply
Desktop Support Technician - Salem, OR/On-Site
Software Technology Inc —Salem, OR
- Mid-level
- Analysis skills
- In-person
Quick Apply
Deskside support Engineer
SAIC —Salem, OR
- Full-time
- Google Workspace
- 7 years
- Office
Customer Support Representative
Alyrica Networks Inc —Philomath, OR
- $18 - $26 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Typing
- Paid training
- Health insurance
Quick Apply
Dental Assistant / Software Support
Open Dental Software —Salem, OR
- From $23 an hour
- Email
- Background check
- Dental office
- Office
- Paid holidays
- Health insurance
Quick Apply
Infrastructure Technician II
GT Independence —Salem, OR
- On call
- Mid-level
- Office
- Windows
- Paid time off
Quick Apply
Information Technology Training Coordinator
Santiam Hospital & Clinics —Stayton, OR
- $27.00 - $38.50 an hour
- 5 years
- Clinic experience
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Contractor - IT Systems Support 3
NuScale Power, LLC —Corvallis, OR
- Contract
- Mid-level
- Office
- Windows

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help desk jobs near albany, or

Helpdesk Technician

Salem Clinic PC -
Salem, OR

Apply Now

Job Details

Full-time
$22.35 - $28.65 an hour

Qualifications

Telecommunications network troubleshooting
Technical support via phone
Phone communication
In-person customer service
AI tools proficiency
Software implementation
Incident Escalation
Software installation
Computer hardware
Desktop (troubleshooting support)
System testing
Hardware configuration
Customer support ticket management
Microsoft Teams
System development
Patient interaction
Hardware diagnostics
Communication skills
Entry level
Office phone management
Ticketing system technical support

Full Job Description

Full-time opening at Salem Clinic Main, 2020 Capitol St NE, Salem, OR 97301

Be the first friendly, capable voice that keeps Salem Clinic running.

At Salem Clinic, the Help Desk is the first stop for every technology question, hiccup, and "can you take a look at this?" moment across our organization. We are a physician-owned, multi-specialty group that has served the Salem community for generations, and we are actively investing in AI and modern technology to help our providers work smarter and care for patients better. As a Help Desk Technician, you will be right in the middle of that work, on the phone, at the ticket queue, and at the desk of the person who needs you.

Every ticket you resolve, every call you route correctly, and every voicemail box you get working again means a provider or staff member can get back to focusing on patient care. Your work is the calm, capable first response that keeps the rest of the clinic moving.

Why You'll Love This Team

A close-knit IS team that genuinely supports each other, learns together, and takes pride in keeping Salem Clinic running.
A front-row seat to our AI initiatives, you will help configure, test, and shape the in-house AI tools we are rolling out clinic-wide.
Variety in every shift: hardware, software, phones, and people, no two days look the same.
Real growth potential within a physician-owned, community-rooted clinic where people build long, meaningful careers.

Job Summary: The Help Desk Technician provides first-level technical support for every end user across the organization. You will respond to help tickets, phone calls, and walk-ups, resolving issues related to hardware, software, and communication systems. Beyond computer support, you will help keep our phone system running and lend a hand configuring and testing the in-house AI tools we are building. This role calls for strong customer service, clear communication, and solid troubleshooting instincts in a fast-paced environment.

What You'll Do

Serve as the first point of contact for end users, responding promptly to help tickets, phone calls, and walk-up requests.
Diagnose and resolve issues related to hardware, software, and communication systems, escalating complex problems when needed.
Configure phone extensions, update call routing, and troubleshoot handset and voicemail issues to keep our teams connected.
Assist with the configuration, testing, and development of in-house AI tools as they move from pilot to clinic-wide use.
Deliver clear, patient, customer-service-minded support to providers and staff, no matter how busy the queue gets.
Document resolutions and known issues so the whole team benefits from what you learn on each ticket.
Support new hardware and software rollouts, including setup, imaging, and installation across clinic locations.

What You'll Bring

Strong customer service skills and clear, patient communication, even when things get busy.
Basic technical troubleshooting skills across hardware, software, and phone systems.
Comfort working in a fast-paced environment with shifting priorities and frequent interruptions.
Curiosity and willingness to learn new tools, including our growing suite of in-house AI applications.
A team-first attitude and pride in being the face of IS support for the whole organization

Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.

Monday-Friday, 8:00a-5:00p
40 hrs/week

Apply Now

Refine Your Search

help desk jobs in albany, or

Helpdesk Technician

IT Technician

Information Services Technical Support 1 - Mt. View

Technician, End User Support

Help Desk Analyst

Help Desk Technician

Tech Support Specialist

Pharmacy Tech Support / Call Center Rep (Work from Home)

Hospitality Technical Systems Support Professional

Helpdesk Analyst

Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)

Product Support Specialist - Dive

Desktop Support Technician :: Oregon

Desktop Support Technician - Salem, OR/On-Site

Deskside support Engineer

Customer Support Representative

Dental Assistant / Software Support

Infrastructure Technician II

Information Technology Training Coordinator

Contractor - IT Systems Support 3

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