Medical Spa Clinic Manager
Face to Face Spa | Albany, NY
Pay: $30.00–$35.00 per hour + Performance Bonus Opportunities
Lead a Team. Grow a Business. Make an Impact.
At Face to Face Spa, we believe exceptional clinics are built by exceptional leaders.
We're looking for an experienced Medical Spa Clinic Manager who is passionate about developing people, creating outstanding client experiences, and driving business growth.
This is more than a clinic management position.
We're searching for a leader who can inspire a team, coach providers to confidently recommend personalized treatment plans, and build a culture where exceptional client care and business success go hand in hand.
If you're energized by coaching others, improving performance, celebrating wins, and helping a business reach its full potential, we'd love to meet you.
Why Join Face to Face Spa?
At Face to Face Spa, you'll have the opportunity to make a meaningful impact every day.
We offer:
- Competitive pay: $30.00–$35.00 per hour
- Performance-based bonus opportunities
- Health Insurance
- Paid Time Off
- 401(k)
- Employee discounts on treatments and skincare
- Career growth opportunities within a growing organization
- A collaborative, supportive leadership team committed to your success
What You'll Be Responsible For:
Growing the Business
As Clinic Manager, you'll take ownership of your clinic's overall performance by:
- Driving monthly revenue, membership, retail, and treatment package goals
- Increasing provider utilization through strategic scheduling and operational planning
- Monitoring key performance indicators and implementing action plans to improve results
- Building relationships within the local community to generate new business opportunities
- Helping create a culture focused on growth, accountability, and exceptional client care
Leading & Developing Your Team
You'll coach and develop a team of talented nurses, providers, coordinators, and support staff by:
- Creating an engaging, positive, and high-performing work environment
- Coaching providers to confidently educate clients and recommend personalized treatment plans
- Helping your team improve consultation quality, client communication, and treatment plan acceptance
- Conducting regular coaching conversations focused on professional growth and performance
- Recognizing and celebrating individual and team success
Driving Sales Excellence
Success in this role means helping your team build long-term client relationships through education and trust.
You'll help your team:
- Increase membership enrollments
- Grow treatment package sales
- Increase retail skincare recommendations
- Improve client retention and rebooking
- Deliver personalized treatment plans that support each client's aesthetic goals
Our philosophy is simple: educate first, recommend confidently, and create exceptional client experiences.
Leading Daily Operations
You'll oversee the day-to-day operation of the clinic by:
- Managing staffing, scheduling, payroll support, inventory, and clinic operations
- Maintaining compliance with company policies and operational standards
- Ensuring providers have productive schedules while delivering an exceptional client experience
- Creating a professional, organized, and welcoming environment for both clients and team members
We're Looking For Someone Who Has
- 3+ years of leadership experience in a medical spa, plastic surgery, dermatology, cosmetic dentistry, or another consultative healthcare environment
- A proven track record of leading teams and achieving revenue or sales goals
- Experience coaching providers, nurses, estheticians, or service professionals to improve performance
- Strong leadership, communication, and relationship-building skills
- Experience managing KPIs, staffing, scheduling, payroll, and operational performance
- Confidence using EMR, CRM, scheduling, or medical practice management software
You'll Stand Out If You Have Experience In
- Medical Spa Leadership
- Aesthetic Medicine
- Plastic Surgery
- Dermatology
- Cosmetic Dentistry
- Injectables & Botox
- Laser Hair Removal
- Membership Sales
- Retail Skincare
- Luxury Client Experience
The Leader We're Looking For
You don't just manage people— you develop them.
You believe coaching is more effective than micromanaging.
You enjoy helping providers become more confident in educating clients and recommending appropriate treatment plans.
You're energized by goals, accountability, and measurable results, but you also understand that lasting success starts with creating an exceptional client experience.
You lead with professionalism, integrity, and a genuine desire to help your team succeed.
Ready to Make an Impact?
If you're looking for an opportunity to lead a talented team, grow a thriving medical aesthetics practice, and build a rewarding career with a company that values leadership, we'd love to hear from you.
Apply today and help shape the future of Face to Face Spa in Albany!
Pay: $30.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
