Top 10 It entry Jobs in Albemarle, Nc

Help Desk Technician (Hybrid)
Advantage Surveillance LLC —Kannapolis, NC
- $20 - $22 an hour
- Monday to Friday
- Hybrid work
- Azure
- Windows
- Organizational skills
Quick Apply
Systems Engineer (R2-R4)
Eli Lilly —Concord, NC
- $89,149.00 - $102,521.35 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
1d
IS Nextgen BPP Analyst
DAYMARK RECOVERY SERVICES INC —Concord, NC
- $40,000 a year
- Addiction Medicine
- Mid-level
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Concord, NC
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Systems Engineer (R2-R4)
Eli Lilly —Concord, NC
Position requires a Bachelor’s degree in Information Systems, Computer Science, Business Analytics, or a related field and 1 year of experience with…
$89,149.00 - $102,521.35 a year
1d
IT Technical Support Administrator l
Atrium Health —Winston-Salem, NC
This team provides 24X7X365 support services for clinical and business applications, endpoint devices and implements approved technical solutions in…
$25.30 - $37.95 an hour

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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it entry jobs near albemarle, nc

Help Desk Technician (Hybrid)

Advantage Surveillance LLC -
Kannapolis, NC

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Job Details

$20 - $22 an hour

Qualifications

Azure
Wireless networking
Windows
Wi-Fi protocol
Ticketing system technical support

Full Job Description

Department: Information Technology

Reports To: IT Manager / Systems Administrator

Location: Hybrid (3 days on-site / 2 days remote – Charlotte, NC area)

Schedule: Monday – Friday, 10:00 AM – 6:00 PM EST

Hourly Rate: $20-$22 an hour

Position Summary

The Help Desk Technician (Tier 1) serves as the first point of contact for all IT support requests and delivers timely, high-quality technical assistance to end users. This role focuses on troubleshooting routine issues, managing support tickets, and ensuring consistent user support across systems, applications, and devices.

Key Responsibilities

Provide first-level technical support via phone, email, remote tools, and in person
Troubleshoot Windows devices, Microsoft 365, printers, and basic networking issues
Monitor, log, prioritize, and resolve help desk tickets
Escalate advanced issues with proper documentation
Install, configure, and support hardware and software
Assist with device imaging, deployment, and asset/inventory tracking
Document work, resolutions, and follow IT policies and procedures
Assist with onboarding tasks and collaborate with the IT team

Required Qualifications

1 year of Help Desk or IT Support experience
Strong knowledge of Windows OS, Azure and Microsoft 365 Applications
Basic networking knowledge (Wi-Fi, DNS, VPN)
Experience with ticketing systems (ITSM tools)
Strong communication and problem-solving skills
High attention to detail and organizational skills

Preferred Qualifications

Associate's degree in information technology or related field
Experience with remote support tools
Experience working in a 24/7 on-call schedule

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Refine Your Search

it entry jobs in albemarle, nc

Help Desk Technician (Hybrid)

Systems Engineer (R2-R4)

IS Nextgen BPP Analyst

Now Hiring IT and Telecom Field Technicians

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I want to receive the latest job alert for it entry in albemarle, nc

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