The Training Specialist is responsible for coordinating, delivering, and documenting all initial, recurring, and refresher training programs for staff at a federally contracted ICE residential facility in Alexandria, LA.
This role ensures all employees are trained and competent in all requirements of the Temporary Housing Standards (THS), DHS PREA/SAAPI regulations, and other applicable federal, state, and local requirements prior to entry on duty and on an ongoing basis. The Training Specialist develops curriculum rooted in trauma-informed and culturally responsive practices and maintains training records in audit-ready condition.
This position requires strong communication skills, experience working in diverse environments, and the ability to operate in a fast-paced, 24/7 environment.
Key Responsibilities/Essential Functions:
Training Program Development & Delivery
- Assist in the development of the facility’s Training Plan with Curriculum
- Assist in the delivery of all required training ensuring staff competency in accordance with THS requirements and federal standards.
Specialized Training
- Provide or coordinate Trauma-Informed Care (TIC) and crisis/de-escalation training.
- Ensure staff meet required training standards for assigned duties.
- Coordinate SAAPI compliance training with the PREA Manager and Training Supervisor
Onboarding & Orientation Training
- Ensure all new hires complete required training prior to or upon Entry on Duty.
- Deliver orientation on policies, Standards of Conduct, emergency plans, and federal requirements.
- Train staff on shift briefing procedures and operational communication.
Safety & Emergency Training
- Deliver Emergency Action Plan training, including evacuation and emergency response procedures.
- Ensure staff are trained in first aid, CPR, and emergency response procedures.
- Train staff on intake safety procedures and hazard identification.
Required Qualifications & Core Competencies:
- Bachelor’s degree in Social Services, Public Health, Human Services, or related field (or equivalent experience)
- Minimum of 3 years of training development and delivery experience, including 1 year in residential, correctional, or humanitarian environments
- Knowledge of PREA/SAAPI, and federal training requirements
- Experience developing training records and compliance tracking systems.
- Strong organizational, communication, interpersonal and coordination skills in fast-paced environments
- Ability to manage multiple priorities and maintain accurate records
- Strong attention to detail and documentation accuracy
- Proficiency in data entry and information systems
- Experience with LMS systems and compliance reporting
- Experience in 24/7 operational environments
- Ability to communicate effectively in English, both verbally and in writing, is required.
Desired Skills:
- Bilingual Spanish preferred
- Experience in emergency shelter, residential programs, or high-volume/surge environments
- Familiarity with trauma-informed care, motivational interviewing, and de-escalation techniques
- Experience working within multidisciplinary teams
- Knowledge of community resources and service networks
- Experience working with migrant populations, refugees, children, youth, or families preferred
Conditions of Employment:
- Employees must be a U.S. Citizen or a Legal Permanent Resident
- Employment is contingent upon successful completion of the following screening:
- Federal background investigation (up to and including a Tier 4 DHS clearance)
- Criminal history check
- Verification of employment and education history
- Compliance with all government credentialing requirements
- Drug Screening
- Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
- Must be able to speak, read, and write in English
- Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
- Must show proof of eligibility to work in the U.S.
- Internal background check to the satisfaction of contract requirements.
- If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.
Physical Requirements:
- Ability to stand, walk, and conduct facility rounds for extended periods (8–12 hours per shift)
- Ability to lift and move supplies up to 50 lbs
- Ability to respond quickly to emergencies throughout the facility
- Ability to work in indoor and outdoor environments
- Ability to review documentation, reports, and operational records with attention to detail.
- Ability to sit for extended periods for administrative tasks and documentation
Work Environment:
- Fully onsite position within an ICE processing residential facility in Louisiana
- Fast-paced operational environment requiring attention to detail and professionalism
Other Duties & Information:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
- Position Type: Full-Time
- Travel Requirements: None
- Location: On-Site
About Anovaeon, LLC: https://www.anovaeon.com
Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don’t staff projects—we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.
Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.
If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at [email protected]
Pay: $24.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you a US citizen or a Legal Permanent Resident?
- If a CA/N check (Child Abuse and Neglect) is required for your position, we will need to know all the states you lived in the past 5 years. Please list them below.
- Have you reviewed the essential job functions, and can you perform them with or without reasonable accommodation?
- If you are applying for an onsite position, are you local/able to commute to work?
- Do you have any outside employment, school commitments, or other obligations that could interfere with your work schedule, job responsibilities, or present a potential conflict of interest?
- What is your current highest level of completed education?
- Do you have experience with data entry and/or are you proficient in computer skills such as navigating databases and using Microsoft Office or similar software?
- Do you currently hold an active U.S. government security clearance? If so, please provide the issuing agency and expiration (or last investigation date) in the comments.
- Have you ever completed a federal background investigation or submitted an eQIP in the past?
- Are you willing to complete the required eQIP background investigation if selected for this position?
- Can you provide a complete employment history for the past 7–10 years, including supervisor names and contact information as well as a complete residential history for the past 7-10 years?
- If selected, are you willing to provide fingerprints, identity documentation, and references as part of the background investigation process?
- Do you currently reside in the United States?
- Are you bilingual? If you select yes, please list all languages you speak fluently in the comment box.
- Are you 21 years of age or older?
Work Location: In person
