Top 44 Desktop support Jobs in Allentown, Pa

Network Support Specialist - Tier 2
Pencor Services —Palmerton, PA
- $41,600 - $45,760 a year
- Weekends as needed
- Hybrid work
- Computer science
- Clean driving record
- Microsoft Excel
- Work from home
Quick Apply
14d
Entry-Level Computer Support Technician
IT-Solution Services LLC —Allentown, PA
- $22 - $25 an hour
- Part-time
- Hybrid work
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
HELP DESK ANALYST
City of Allentown —Allentown, PA
- $57,150.29 a year
- Mid-level
- Ability to lift 75 pounds
- Communication skills
6d
Service Desk Analyst, Brewery
The Boston Beer Company —Breinigsville, PA
- $25.96 - $45.67 an hour
- Full-time
- Office
- Continuous improvement
- Fair chance
- Wellness program
- Employee stock purchase plan
Quick Apply
IT Specialist
Cross Key Management Inc —Bethlehem, PA
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Inabia Software & Consulting Inc. —Allentown, PA
- Schematics
- English
- Mid-level
IT Support Center Specialist – Level II
Lehigh Carbon Community College —Schnecksville, PA
- $20.38 - $25.40 an hour
- Full-time
- Classroom
- Google Workspace
- Mid-level
- Paid holidays
- Health insurance
Computer Technician
Carbon Lehigh Intermediate Unit —Schnecksville, PA
- Computer science
- Computer Science
- Customer service
13d
Anticipated Technology Technician
Northampton Area School District —Northampton, PA
- School experience
- Current TB test
- Computer literacy
6d
Workstation Specialist
Inabia Software & Consulting Inc. —Allentown, PA
- English
- Mid-level
- Driver's License
Desktop Support
Mira Tech —Allentown, PA
- $24 - $27 an hour
- Contract
- Construction site
- Mid-level
- Office
Quick Apply
Computer Technician
Allentown School District —Allentown, PA
- $41,728 a year
- Senior level
- Health insurance
- Dental insurance
IT Support Technician
Ethixa Solutions —Allentown, PA
- From $15 an hour
- Part-time
- Hybrid work
- Background check
- Computer literacy
- Windows
- Professional development assistance
- Flexible schedule
Quick Apply
College Applications & Field Support Analyst
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Computer Science
- Computer literacy
- Mid-level
IT Enablement & Logistics Lead
Valley Youth House —Bethlehem, PA
- $28.75 - $30.75 an hour
- Full-time
- Marketing
- Mid-level
- Office
- Disability insurance
- Health insurance
6d
Technology Specialist
Carbon Lehigh Intermediate Unit —Schnecksville, PA
- School experience
- Computer science
- Computer Science
Support Technician
BerkOne —Bethlehem, PA
- $42,000 - $47,000 a year
- Urgently hiring
- Clean driving record
- Pass drug screening
- Office
- Travel reimbursement
- Profit sharing
Specialist IT Onsite Support
Parkside Utility Construction, LLC —Harleysville, PA
- 18 years or older
- Computer science
- Computer Science
- Employee stock purchase plan
- Paid holidays
Quick Apply
5d
Implementation Specialist - Caper (Contractor)
Instacart —Allentown, PA
- $40 - $46 an hour
- Contract
- Mid-level
- Continuous improvement
- Travel
Quick Apply
IT system support
i-Link Solutions Inc —Allentown, PA
- $18 - $20 an hour
- Contract
- English
- Mid-level
- Driver's License
Quick Apply

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desktop support jobs near allentown, pa

Network Support Specialist - Tier 2

Pencor Services -
Palmerton, PA

Quick Apply

Job Details

Full-time
$41,600 - $45,760 a year
14 days ago

Benefits

Work from home

Qualifications

Customer communication
Firewall
Driver's License

Full Job Description

Company: PenTeleData

Hybrid WFH Shift: 7AM-3PM (includes weekends and other hours as needed for coverage)

Pencor and its subsidiaries are Equal Opportunity Employers

This position will primarily be a 1st Shift position. Hours typically 7AM-3PM. Days worked (including weekends) will vary due to scheduling. Helping cover shifts missed by other employees can vary as well (11AM - 7PM and 3PM-11PM) depending on the scheduling needs.

**Candidates must reside in Pennsylvania and be able to do the training in person at the Palmerton office for the first 6 months. Work from home may be allowable 2 days per week after training is completed.

PenTeleData, a leader in Data Transport technologies, is seeking a Network Support Specialist to monitor, repair, and escalate core network issues in our Network Control Center (NCC).

This highly skilled group of specialists is responsible for monitoring PenTeleData’s (PTD) advanced MPLS network, routers, switches, and access devices. These specialists proactively monitor the network, preventing costly service interruptions by transparently resolving any service issues quickly and effectively. In the event of a core service or customer interruption, this group will directly interface with customers, engineers, other employees, and vendors to resolve the issue(s) and perform root cause analysis.

Job responsibilities include:

Monitoring and responding to core and customer network service outages and issues, taking ownership and following through to resolution
Coordinating and communicating with partners, Service Providers, Vendors, and Field Service Personnel to troubleshoot and resolve service outages
Investigating, mitigating, and blocking potential attacks that may cause network service outages
Directly interfacing with commercial customers to troubleshoot and resolve problems
Receiving and resolving escalations from Technical Support for complex network problems
Supporting, troubleshooting and resolving issues in managed customers networks
Using escalation standards and judgment to quickly resolve service outages
Regularly communicating to customers and other employees the network’s “health”
Escalating to and working with engineering and other departments to resolve complex issues
Receiving and investigating service outage escalations and other issues from other departments
Processing subpoenas for law enforcement agencies (which may include court appearances)
Other duties as assigned

Qualifications:

Associates Degree in Electrical Engineering, Computer Science or Telecommunications Or minimum of 2 years’ experience in the electronics/communications/computer/networking industry
Established residency in Pennsylvania
Valid PA Driver’s License and good driving record
Cisco Certified Network Associate (CCNA)
Knowledge and experience with Cisco products
General knowledge of how routing protocols work
Comprehensive understanding of TCP/IP and troubleshooting tools
Understanding of the interoperability of routers, firewalls, and switches
Understanding of some VoIP and Call Centers (ACD)
Some understanding of Docsis Cable Modem and DSL networks
Exceptional Customer Service Skills
Exceptional Communication Skills - oral and written
Excellent Problem-Solving Skills
Ability to pay attention to detail
Ability to use the Microsoft suite (Word/Excel/Outlook)
Ability to work varied hours/shifts to cover for calls off or emergencies
Ability to be on-call during off-work hours

INDLP

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Refine Your Search

desktop support jobs in allentown, pa

Network Support Specialist - Tier 2

Entry-Level Computer Support Technician

HELP DESK ANALYST

Service Desk Analyst, Brewery

IT Specialist

Desktop Support Technician

IT Support Center Specialist – Level II

Computer Technician

Anticipated Technology Technician

Workstation Specialist

Desktop Support

Computer Technician

IT Support Technician

College Applications & Field Support Analyst

IT Enablement & Logistics Lead

Technology Specialist

Support Technician

Specialist IT Onsite Support

Implementation Specialist - Caper (Contractor)

IT system support

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