Top 9 Banking Jobs in Alliance Ne

Customer Experience Specialist
Farm Credit Services of America —Alliance, NE
- $53,520 - $86,790 a year
- Office
- Finance
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Universal Representative
Meridian Trust Federal Credit Union —Alliance, NE
- $18.22 - $22.78 an hour
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Representative II
Platte Valley Companies —Alliance, NE
- Full-time
- Computer literacy
- Basic math
- Research
Quick Apply
Commercial Loan Officer
Cooperative Business Services LLC —United States
- $100,000 - $130,000 a year
- 8 hour shift
- Customer service
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Senior Mortgage Loan Originator II - (Las Vegas, NV)
America First Credit Union —United States
- Full-time
- Background check
- 5 years
- Computer literacy

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Universal Representative
Meridian Trust Federal Credit Union —Alliance, NE
Create strong member relationships by identifying needs and matching them with the right financial solutions. Open and maintain accounts, ensuring each member’s…
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Customer Experience Specialist

Farm Credit Services of America -
Alliance, NE

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Job Details

$53,520 - $86,790 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Visitor query response
Customer communication
Sales support
Loan payment processing
Wire transfer payment processing
Office activity coordination
Customer relationship building
Promoting products
Automobile maintenance requirements
Account maintenance
Operations coordination
Sales referrals
Data Retention (Data management)
Service scheduling
Client inquiry handling
Bank transfers
Promoting bank products
Associate's degree in finance
Client relationship development
Maintenance schedule management
Incident Escalation
Finance
Financial issue resolution
Records retention
Customer engagement
Financial data management
Fraud prevention policy implementation
Customer support for financial loans
Office management
Handling account queries

Full Job Description

Location: Alliance, NE, US, 69301

Req ID: 2262

Salary Range: $53,520 - $86,790

Incentive Opportunity: 7.5% - 15%

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.

Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

Job Summary

Seeking a facilitator of the customer journey through the loan process and all aspects of product delivery before, during and after the closing. As a Customer Experience Specialist, you will be the customer’s point-of-contact, establishing strong relationships by providing exceptional levels of service and support. You will engage with customers, prospects, team members and visitors through phone, in-person, and digital channels. Responsible for monetary accounting activities, addressing customer inquiries, assisting with customer-facing technology and overall management of office operations. Accountable for application processing and coordination from the point of application through working with customers to obtain signatures.

Essential Duties & Responsibilities

Customer & Sales Assistance

Responsible for accurately documenting customer interactions and seeing them through to resolution, including collaboration with teammates and escalation to internal resources when necessary. Generate referrals by promoting core products, services and digital tools. Provide Sales Support for Sales Team.

Monetary Activities

Follow established protocols to prevent fraud and risk, ensuring appropriate authorization forms are signed, and document and process all monetary transactions such as payments and wire transfers. Responsible for addressing customer inquiries related to payments, interest, and account changes, as well as resolving overdrafts and past due accounts with the involvement of other teammates, if necessary.

Loan Application and Line of Credit Processing and Coordination

Coordinate new loan application needs from submission to obtaining signatures from customers. Enter applications into appropriate systems and work with officers to gather necessary financial, legal, and identification documentation. Responsible for renewal administration which includes requesting financial information from customers, submitting financials for input, and verifying customer-provided financials. Contact customers regarding renewal status and coordinate with other teammates to ensure documents are prepared. Renewal of operating line of credit.

Office Operations:

Responsible for tasks like managing invoices, maintaining office supplies, coordinating loan file record retention, providing administrative support to team leaders and teammates, validating vendor identification and work orders, coordinating facility service requests, and managing pooled vehicles by scheduling maintenance and repairs.

Education Requirements

Preferred Associate's Degree in Business, Finance or related majors or equivalent work experience.

Years of Experience

A minimum of two years' customer service experience or equivalent work experience.

Why Us:

For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:

Health Benefits: Comprehensive medical, dental, and vision insurance
Retirement Plans: 401(k)
Paid Time Off: Vacation, sick leave, paid holidays, and parental leave
Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay

For a comprehensive overview of our total reward offerings, click here.

About Us:

AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.

AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.

Nearest Major Market: Scottsbluff

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Refine Your Search

banking jobs in alliance ne

Customer Experience Specialist

Universal Representative

Customer Experience Representative II

Commercial Loan Officer

Senior Mortgage Loan Originator II - (Las Vegas, NV)

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