Top 22 Technical support manager Jobs in Alpharetta, Ga

Associate Technical Account Manager
Yardi Systems, Inc. —Atlanta, GA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Finance
- Profit sharing
Customer Support Manager
JBT Marel —Alpharetta, GA
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
Supervisor, Technology Support
QTS Data Centers —Suwanee, GA
- Email
- Computer Science
- Bachelor of Science
- Mid-level
- Wellness program
- Health savings account
Technical Account Manager
Yardi Systems, Inc. —Atlanta, GA
- $75,000 - $78,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
Technology Implementation Manager
National Carwash Solutions, Inc. —Atlanta, GA
- Weekends as needed
- Remote
- Clean driving record
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Program Manager/Training Lead
Contact Government Services, LLC —Atlanta, GA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Support Center Supervisor
Gables Residential Services —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
Quick Apply
Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site
Impact Alliance —Alpharetta, GA
- $65,000 - $80,000 a year
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
AI Enablement Manager
Crowe —Atlanta, GA
- $87,200 - $179,500 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
Quick Apply
13d
Service Delivery Manager
American Technology Services —Atlanta, GA
- Full-time
- 5 years
- Writing skills
- Mid-level
Quick Apply
Senior Specialist, Technical Account Manager
Checkout.com —Atlanta, GA
- Full-time
- Computer Science
- Office
- 3 years
Quick Apply
Escalation Manager III- Eng
UKG (Ultimate Kronos Group) —Atlanta, GA
- $71,900 - $103,350 a year
- Hybrid work
- Travel
- Organizational skills
- Senior level
Manager, Sales and Customer Service
Macy’s —Kennesaw, GA
- $56,300 - $93,700 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
12d
Lead Customer Service Rep
Sharecare —Atlanta, GA
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Flexible schedule
7d
Sales Enablement Manager, Sr.
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Office
- US work authorization
- Organizational skills
ServiceNow Functional Lead
Deloitte —Atlanta, GA
- $95,600 - $188,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
11d
Training Lead-Truss
Alpine —Lawrenceville, GA
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel
Sales Enablement Manager
Nice —Atlanta, GA
- Hybrid work
- Office
- Training & development
- Senior level
10d
Financial Services Digital Customer Experience Strategy Leader
Capgemini —Atlanta, GA
- Full-time
- Hybrid work
- Computer Science
- Marketing
- Finance
- Health insurance
- Paid time off
Quick Apply
Incident Manager
Fortna Systems, Inc. —Atlanta, GA
- $87,600 - $131,300 a year
- Full-time
- 5 years
- Continuous improvement
- US work authorization
Quick Apply
13d

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technical support manager jobs near alpharetta, ga

Associate Technical Account Manager

Yardi Systems, Inc. -
Atlanta, GA

Apply Now

Job Details

Full-time
$31.25 - $32.81 an hour

Benefits

Profit sharing

Qualifications

Post-sales product instruction
Customer relationship building
Client onboarding
Property management tools
Email customer support
Technical support via phone
Computer Science
Phone communication
Bachelor's degree in finance
Yardi
Bachelor's degree in business
Software implementation
Mathematics
Mid-level
Finance
Managing clients in a customer support role
Bachelor's degree in engineering
Task prioritization
Customer engagement
Customer issue escalation
Bachelor's degree in mathematics
Technical support via email
Business
Account management
Bachelor's degree in computer science
Communication skills
Technical Proficiency
Email support
Client interaction via phone calls

Full Job Description

About the Role:

Are you passionate about learning new technology and building strong client relationships? Join a mission-driven team committed to strengthening communities through impactful work in the affordable housing sector.

As an Associate Technical Account Manager (ATAM), you’ll guide clients using Yardi’s software solutions to support their financial, operational, compliance, and resident service needs. Working as part of a collaborative team, you’ll partner with clients and internal departments to deliver high-quality, solution-focused support.

In this role, you’ll combine your technical aptitude and communication skills to assist clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.

This is a chance to use your technical aptitude and client-focused mindset to make a meaningful difference – helping organizations provide essential housing to those who need it most.

*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***

What You’ll Do:

Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.

Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.

Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.

Champion client success by sharing relevant product features, best practices, and personalized guidance.

Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.

Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.

Who You Are:

Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.

Comfortable providing live support via phone and email, confidently troubleshooting technical issues.

A proactive problem-solver with a strong customer-focused mindset.

Detail-oriented and process-driven, with a focus on accuracy and efficiency.

Adaptable and flexible; you thrive in fast-paced, ever-changing environments.

Skilled at building strong relationships and earning trust with clients.

Driven to exceed expectations and deliver exceptional customer service.

A quick learner who embraces new tools, technologies, and concepts.

Naturally organized and able to prioritize tasks with clarity and confidence.

Ideal to Have:

Familiarity with property management or real estate software, particularly Yardi.

Hands-on experience with technical support and application troubleshooting.

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.

Discover the Yardi Difference:

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.

#YardiCareers #TeamYardi #hiring

$31.25/hr - $32.81/hr

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.

EOE/Race/Gender/Disability/Vets

#LI-Hybrid

Location

Atlanta, GA

Business Unit

Affordable Housing

Department

Client Services

Employment Type

Employee- Full Time

Apply Now

Refine Your Search

technical support manager jobs in alpharetta, ga

Associate Technical Account Manager

Customer Support Manager

Supervisor, Technology Support

Technical Account Manager

Technology Implementation Manager

Program Manager/Training Lead

Support Center Supervisor

Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site

AI Enablement Manager

Service Delivery Manager

Senior Specialist, Technical Account Manager

Escalation Manager III- Eng

Manager, Sales and Customer Service

Lead Customer Service Rep

Sales Enablement Manager, Sr.

ServiceNow Functional Lead

Training Lead-Truss

Sales Enablement Manager

Financial Services Digital Customer Experience Strategy Leader

Incident Manager

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