Top 113 It strategy & integration Jobs in Altoona, Pa

Implementation Specialist II - Intermediate
Neptune Technology Group Inc. —Altoona, PA
- Urgently hiring
- Mid-level
- Office
- Bachelor's degree
9d
Solutions Engineer
Curry Supply Company —Altoona, PA
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- ERP systems
- System design
4d
Muni-Link- Product Manager - Utility Billing Software
Muni-Link —Altoona, PA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Marketing
Solution Architect (Remote)
Quest Diagnostics —Pennsylvania Furnace, PA
- Full-time
- Remote
- 7 years
- Computer Science
- HIPAA
Quick Apply
Project Manager
Greaser Consulting —Hollidaysburg, PA
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Altoona, PA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Security Operations Center (SOC) Analyst
viLogics —Ebensburg, PA
- Weekends as needed
- HIPAA
- Microsoft Office
- Analysis skills
Quick Apply
Genesys Cloud CX Engineer
Infosys —United States
- Mid-level
- Communication skills
Quick Apply
18h
Sr. Mainframe Systems Programmer & Python Engineer
Vibotek LLC —United States
- Contract
- Computer Science
- Bachelor of Science
- System design
Quick Apply
Red Hat OpenShift / Kubernetes Engineer
Vibotek LLC —United States
- Contract
- Remote
- Azure
- 8 years
- AWS
Quick Apply
Epic Bridges Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- Leadership
Quick Apply
Associate Manager, Customer Delivery
Altria —United States
- $104,900 - $152,150 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- SQL
- Profit sharing
- Paid parental leave
US LBM Cybersecurity Engineer – Azure DevSecOps
US LBM Holdings —United States
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
11d
Epic Orders Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Maintenance
- Mid-level
- 2 years
Quick Apply
Technical Product Manager, CMS Interoperability and EMR Integrations
Vytwo —United States
- $50 an hour
- Full-time
- Remote
- Azure
- Computer Science
- HIPAA
Quick Apply
Marketing Manager, Identity & Fraud Product Owner
Altria —United States
- $119,600 - $173,450 a year
- Full-time
- 7 years
- Marketing
- Office
- Profit sharing
- Paid parental leave
1d
Senior Salesforce Engineer
Brooksource —United States
- $65 - $75 an hour
- Full-time
- Remote
- Background check
- 5 years
- Senior level
- Health savings account
- Paid holidays
Quick Apply
Iguana Integration Engineer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 3 years
Quick Apply
Senior IT Consultant – Epic on Azure Transformation
ClinDCast LLC —United States
- $55 - $60 an hour
- Full-time
- Remote
- HIPAA
- 8 years
- Senior level
Quick Apply
Epic Bridges Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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it strategy & integration jobs near altoona, pa

Implementation Specialist II - Intermediate

Neptune Technology Group Inc. -
Altoona, PA

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Job Details

Full-time
9 days ago

Qualifications

Customer communication
Database systems
Spreadsheets
Software implementation
Technical solutions implementation
Policy & process development
Software development
Cross-functional collaboration
Data analysis software

Full Job Description

Position Summary:
Muni-Link has an immediate opening for a full-time Implementation Specialist at our office in Altoona, PA. The Implementation Specialist plays an integral role in Muni-Link client satisfaction by preparing and guiding new clients through the implementation process. They work closely with clients, moving from their current utility billing software to Muni-Link to facilitate a smooth and timely transition. Specifically, the Implementation Specialist is responsible for handling all tasks related to an assigned project from the initial meeting through Go Live and will act as an intermediate between the client and internal resources during this time. He/she will also have direct involvement in advanced tasks during the implementation phase that directly impact client satisfaction. This is a multifaceted role, managing, implementing, consulting, training and supporting multiple clients at one time.

Key Responsibilities

Establish and successfully manage relationships with clients as assigned.
Analyze client's business processes and determine the best fit with the product while managing client expectations.
Perform and lead the setup, configuration, and testing of client’s instances to ensure proper functionality.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Conduct verbal training sessions directly with the client’s staff members on the product and the appropriate processes to fit their needs.
Assist the Data Conversion Team in planning a data migration strategy.
Guide the client in reviewing the converted data to reduce data loss.
Act as filter and a first line of contact to document bugs or feature requests before they are submitted to development.
Report and escalate issues to Project Manager or supervisor as needed.
Maintain constant review of project statuses and individual tasks, updating project tracking

tools in a timely manner.

Work with the Project manager or supervisor to manage changes to the project schedule.
Provide clients with support until the implementation project has been completed and the client is transitioned to the Customer Support Team.
Provide input and recommendations for improvements for internal processes to provide efficiency and effectiveness.
Assist other Muni-Link colleagues on implementations or projects as appropriate with supervisor's approval.
Help report and maintain feature requests.
Individually or in a group setting contribute to documentation.

Skills Needed:

Customer Service Oriented
Proven working experience in software implementations and databases.
Fundamental knowledge of excel and analyzing data.
Solid business background with understanding and/or hands-on experience in software.
Development and web technologies.
Exemplary verbal and written communication skills.
Excellent client-facing and internal communication skills.
Solid organizational skills include attention to detail, multi-tasking skill and the ability to pivot from one topic to the next with ease.
Strong interpersonal skills and core values include a positive attitude, focused, creative, determined and willing to collaborate across teams.
Self-starter with the ability to identify need for and develop processes and materials.

Requirements

Education: Bachelor’s Degree (or equal experience) in business or accounting.
Preferred Experience: 1-2 years of experience in municipal billing, utility operations, accounting,
customer information systems, database concepts, data analysis, or related public-sector software
environments.

Location: Altoona, PA

Office hours are Monday - Friday, 8:00am - 5:00pm; however, it is feasible that this position would train
clients in other time zones, so other office hours may apply.
Limited travel may be required based on assignments.
If this sounds like the position for you and you have the technical knowledge and the desire for success,
we want to speak with you today!!!

#HP1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

it strategy & integration jobs in altoona, pa

Implementation Specialist II - Intermediate

Solutions Engineer

Muni-Link- Product Manager - Utility Billing Software

Solution Architect (Remote)

Project Manager

Seasonal, Operations Technical Specialist (Part Time)

Security Operations Center (SOC) Analyst

Genesys Cloud CX Engineer

Sr. Mainframe Systems Programmer & Python Engineer

Red Hat OpenShift / Kubernetes Engineer

Epic Bridges Analyst

Associate Manager, Customer Delivery

US LBM Cybersecurity Engineer – Azure DevSecOps

Epic Orders Analyst

Technical Product Manager, CMS Interoperability and EMR Integrations

Marketing Manager, Identity & Fraud Product Owner

Senior Salesforce Engineer

Iguana Integration Engineer

Senior IT Consultant – Epic on Azure Transformation

Epic Bridges Analyst

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