Top 23 Technical support Jobs in Amarillo, Tx

Customer Service Representative
American Quarter Horse Association —Amarillo, TX
- $17 an hour
- Weekends as needed
- Background check
- Computer literacy
- English
- Health insurance
- Dental insurance
Desktop/Network Support Technician
Panhandle Eye Group LLP —Amarillo, TX
- From $25 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Albers Aerospace —Amarillo, TX
- $40,000 - $45,000 a year
- Full-time
- Office
- High school diploma or GED
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
5d
IT Support Lead
Herring Bank —Amarillo, TX
- $25 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
Quick Apply
Network Support Technician
Panhandle Eye Group LLP —Amarillo, TX
- $25 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid jury duty
- Paid holidays
IT/Networking Technician
TECHNICAL SOLUTIONS —Amarillo, TX
- Full-time
- Computer Science
- Mid-level
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Reactive Support Technician
Runbiz —Amarillo, TX
- $40,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
Quick Apply
10d
Simulation Technology Coordinator
Amarillo College —Amarillo, TX
- $22.08 - $33.12 an hour
- Weekends as needed
- Laboratory
- Computer Science
- Pass drug screening
- 403(b) matching
- Disability insurance
IT SUPPORT SPECIALIST II - III
City of Amarillo —Amarillo, TX
- $21.72 - $34.08 an hour
- Extended hours
- Mid-level
- Analysis skills
- Driver's License
Level II Technical Support
AMA TechTel —Amarillo, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- Computer literacy
- Health insurance
- 401(k)
Quick Apply
Technology Support Assistant
Canyon ISD —Canyon, TX
- Full-time
- Classroom
- High school diploma or GED
- Travel
Sales Associate / Customer Service Representative
Drybar Shops —Amarillo, TX
- Up to $40 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- 1 year
- Opportunities for advancement
- Flexible schedule
Technology Support Specialist
Canyon ISD —Canyon, TX
- Full-time
- Classroom
- Mid-level
- Bachelor's degree
Rental Services Technical Support Mgr
Warren CAT —Amarillo, TX
- Overtime
- Clean driving record
- Up to 50% travel
- 5 years
- Dental insurance
- Vision insurance
Quick Apply
15h
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Amarillo, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
5d

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Desktop/Network Support Technician
Panhandle Eye Group LLP —Amarillo, TX
Associate’s degree in IT, Computer Science, or related field (Preferred). This person will provide frontline technical support for computer systems, network…
From $25 an hour
Quick Apply
Help Desk Technician
Albers Aerospace —Amarillo, TX
Certification(s) or bachelor’s degree in information systems or related field. Teammates at Albers Aerospace receive a robust benefits package which includes…
$40,000 - $45,000 a year
Quick Apply
5d

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Customer Service Representative

American Quarter Horse Association -
Amarillo, TX

Apply Now

Job Details

Full-time
$17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
English
High school diploma or GED
Desktop applications
Productivity software
Technical Proficiency

Full Job Description

Works in a team setting to accurately process transactions submitted by customers and members relating to the ownership of a horse, including registration, transfer of ownership, genetic testing, etc. Interact with customers to complete work submitted (telephone, email, internet chat) and provides information on transactions submitted to AQHA. Operate data entry device, such as keyboard or scanner, to process customer requests concerning all aspects of registering American Quarter Horses. Duties may include verifying data and preparing materials for printing. Work must be completed based upon established key performance indicators and quality standards.

Responsibilities:

Confer with customers by telephone, email, web chat, or in person to provide information about transactions.
Take and enter orders, cancel accounts, and obtain details of complaints.
Review customer requests, complete work and generate final documents.
Ensure that appropriate changes were made to resolve customers' problems.
Maintain records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as refunding money, or adjusting bills.
Complete customer request forms, prepare change of address records, and assist to complete documents.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, and arrange for billing.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
Assist members with all aspects of the registration, transfer of ownership, genetic testing, etc. of their horse(s).
Make calls to members with pending work in the office to offer assistance in helping them get the information needed to process their request.
Stay abreast of all changes made to rules, procedures, personnel, phone responsibilities and proper customer service and telephone techniques.
Complete customer request forms, prepare change of address records, or assist to complete documents, using computers.
Read source documents and enter data in specific data fields for subsequent entry, using keyboards or scanners.
Compile, sort and verify the accuracy of data before it is entered.
Compare data with source documents, or re-enter data in verification format to detect errors.
Store completed documents in appropriate locations.
Locate and correct data entry errors, or report them to supervisors.
Maintain logs of activities and completed work.
Select materials needed to complete work assignments.
Call and/or e-mail members to obtain information necessary to complete their request.
Work and review complicated applications and compose correspondence as necessary.
Establish pedigrees for non-AQHA horses.
Correspond by telephone and e-mail with other organizations to gain additional information to establish the non-AQHA pedigrees.
Other duties as assigned.

Education Requirements:

High school diploma or equivalent
On-the-job training provided

Specific Knowledge:

Knowledge of administrative, customer service and clerical procedures and systems such as word processing, managing files and records, forms, and other office procedures and terminology.
Must be able to type 35wpm.
Must be able to work flexible shifts, including weekends, evenings, and other non-traditional hours.

Languages:

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Must be fluent in English

IT / Technical Knowledge:

Must have experience with Microsoft Office applications

Minimum Experience Required:

1 year prior customer service or ranching experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

technical support jobs in amarillo, tx

Customer Service Representative

Desktop/Network Support Technician

Help Desk Technician

IT Support Lead

Network Support Technician

IT/Networking Technician

Reactive Support Technician

Simulation Technology Coordinator

IT SUPPORT SPECIALIST II - III

Level II Technical Support

Technology Support Assistant

Sales Associate / Customer Service Representative

Technology Support Specialist

Rental Services Technical Support Mgr

Seasonal, Operations Technical Specialist (Part Time)

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