Top 71 It analyst helpdesk Jobs in American Fork, Ut

IT Applications Support Analyst
Young Living Essential Oils —Lehi, UT
- Weekends as needed
- Microsoft Outlook
- Research
- Office
Quick Apply
7d
Cyber Operations Analyst
Arctic Wolf —Pleasant Grove, UT
- $63,000 - $240,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Analysis skills
- Paid parental leave
- AD&D insurance
Helpdesk Tech
Cricut —South Jordan, UT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Windows
- Health insurance
- Dental insurance
Quick Apply
5d
IT Analyst- Helpdesk
Summit Line Construction, Inc. —Heber City, UT
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Paid holidays
Engineering-Draper-Analyst/Associate-Help Desk User Support
Goldman Sachs —Draper, UT
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
IT Support Specialist
Orion180 Insurance Services, LLC —Draper, UT
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
7d
IT Support Tech
American Cruise Lines —Sandy, UT
- On call
- Mid-level
- Office
- Communication skills
Quick Apply
Technical Support Specialist
Higginbotham —Lehi, UT
- Computer science
- Microsoft Outlook
- Computer Science
8d
Cyber Defense Analyst
UltraViolet Cyber —Lehi, UT
- $75,000 - $90,000 a year
- 10 hour shift
- Hybrid work
- Computer Science
- Bachelor of Science
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Tier 1 Helpdesk Technician
Intermountain Farmers Association (IFA) —Salt Lake City, UT
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
14d
IT Technical Support
GSP Marketing Technologies —Provo, UT
- Full-time
- Research
- Mid-level
- High school diploma or GED
Quick Apply
14d
Network Support Technician
Inserso Corporation —West Valley City, UT
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
Cybersecurity Analyst
Provo City Corporation —Provo, UT
- $72,401 - $118,496 a year
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
13h
Service Desk Analyst
Black Diamond Equipment —Salt Lake City, UT
- Computer Science
- Computer literacy
- Office
Quick Apply
Desktop Support Engineer (Full-Time)
Axiom Technologies —Springville, UT
- Full-time
- Mid-level
- Windows
- US work authorization
- Health insurance
Software Business Analyst
Cyrious Software —Lehi, UT
- Email
- Writing skills
- Mid-level
- SQL
IT Finance Analyst
Vivint —Lehi, UT
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Operations Analyst II
Conduent Commercial Solutions, LLC —Sandy, UT
- $54,863 - $71,250 a year
- Email
- Mid-level
- 3 years
- Travel
- Paid holidays
- Disability insurance
Application Analyst Beaker
Intermountain Healthcare —West Valley City, UT
- $32.42 - $51.08 an hour
- Full-time
- Remote
- Writing skills
- Mid-level
- Bachelor's degree
2d
Technical Support Analyst
Quilt Software —Provo, UT
- $39,520 - $43,680 a year
- Full-time
- Mid-level
- Windows
- SQL
- Paid parental leave
- Paid holidays
Quick Apply

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it analyst helpdesk jobs near american fork, ut

IT Applications Support Analyst

Young Living Essential Oils -
Lehi, UT

Quick Apply

Job Details

Full-time
7 days ago

Qualifications

Customer communication

Full Job Description

Summary

The Level I IT Application Support Analyst provides front-line support to internal and external customers by addressing technical issues, documenting processes, and collaborating with IT teams to ensure operational stability. This entry-level position focuses on learning systems, tools, and processes in a fast-paced technical environment.

Essential Functions

Provide friendly, fast, and effective support in person, via email or Microsoft Teams using remote tools.
Maintain and process Jira backlog tickets.
Troubleshoot reported issues submitted through the ticket portal, email, and Microsoft Teams.
Provide on-site support at company events, troubleshooting order and site issues for customer service teams.
Navigate CRM systems to research customer account and order details when troubleshooting reported issues.
Maintain team procedures and documentation.
Collaborate with global teams to meet market needs.
Participate in an on-call rotation and provide support outside standard business hours as needed.

Skills & Qualifications

Excellent verbal and written communication.
Basic troubleshooting and incident resolution skills.
Understanding of software development lifecycle (SDLC) basics.
Ability to read and interpret system-level error logs.
Competency with AI tools for research, troubleshooting, and documentation.
Familiarity with Git repositories.
Experience using Outlook, VPN, and Duo.
Experience with Atlassian tools such as Jira and Confluence (preferred).
Basic database querying / SQL experience (preferred).
Experience with a CRM system (preferred)

Required Education and Experience:

Associate degree, technical certification, or equivalent experience.
1 year of relevant experience.
A combination of education and experience may meet this requirement.

Preferred Education and Experience:

1–2 years in a technical support or helpdesk role.

Supervisory Responsibility:

This job does not have supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.

Position Type/Expected Hours of Work:

This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with an hour lunch, Monday through Friday. Occasional evening and weekend work may be required as job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention.

Exact hour requirements can be reasonably modified as necessary for the business needs by the employee’s manager.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employee is required to type, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.

Equal Employment Opportunity:

Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability.

Sponsorship:

Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Note:

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Quick Apply

Refine Your Search

it analyst helpdesk jobs in american fork, ut

IT Applications Support Analyst

Cyber Operations Analyst

Helpdesk Tech

IT Analyst- Helpdesk

Engineering-Draper-Analyst/Associate-Help Desk User Support

IT Support Specialist

IT Support Tech

Technical Support Specialist

Cyber Defense Analyst

Tier 1 Helpdesk Technician

IT Technical Support

Network Support Technician

Cybersecurity Analyst

Service Desk Analyst

Desktop Support Engineer (Full-Time)

Software Business Analyst

IT Finance Analyst

IT Operations Analyst II

Application Analyst Beaker

Technical Support Analyst

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