Top 2007 Customer success Jobs in Amherst Ny

Obituary Notice Specialist
Media Sales Plus Inc —Williamsville, NY
- $16.50 - $20.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Organizational skills
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
GEICO —Getzville, NY
- $19.34 - $29.51 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Community Solutions Customer Service Representative I
SPECTRUM —Buffalo, NY
- $20 - $24 an hour
- Holidays
- Computer literacy
- Writing skills
- English
- Opportunities for advancement
5d
Assistant Guest Service Manager
Marriott, Buffalo Amherst, NY —Amherst, NY
- $65,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Client Success Manager
Centivo —Buffalo, NY
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Work from home
7d
Store Manager | Buffalo
Lululemon —Buffalo, NY
- $84,465 - $148,558 a year
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Supervisor, Technical Customer Support
Tesla —Buffalo, NY
- $72,000 - $199,800 a year
- Full-time
- Mid-level
- Organizational skills
- SharePoint
- Commuter assistance
- Health savings account
Customer Success Order Management Specialist
ARP Materials —Amherst, NY
- $25 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- 401(k)
Quick Apply
Receptionist - State Farm Agent Team Member
Jacob Czaja - State Farm Agent —Amherst, NY
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Client Success Representative
Zenner & Ritter —Lancaster, NY
- $19 - $29 an hour
- Full-time
- Residential
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Experience Representative
Ingram Micro —Buffalo, NY
- $49,500 - $79,200 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Administrative Support Coordinator
University at Buffalo —Buffalo, NY
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
6d
Platform Success Manager
Ingram Micro —Buffalo, NY
- $88,700 - $150,800 a year
- Full-time
- Background check
- Pass drug screening
- 3 years
- Disability insurance
- Health insurance
8d
Market People Partner - Buffalo, NY
Walmart —Williamsville, NY
- $90,000 - $180,000 a year
- High school
- Office
- Master's degree
- Paid jury duty
- Disability insurance
Client Success Executive - National Accounts
Centivo —Buffalo, NY
- $115,000 - $135,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Health insurance
SMB Onboarding Manager
Connecteam —Buffalo, NY
- $70,000 - $90,000 a year
- Remote
- Mid-level
- 2 years
Quick Apply
14d
Customer Service Representative
Independent Health —Buffalo, NY
- $19 an hour
- Overtime
- Hybrid work
- Research
- Office
- High school diploma or GED
- Paid time off
HR Partner, AMZL
Amazon.com Services LLC —Niagara Falls, NY
- $62,400 - $89,800 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- AD&D insurance
- Health insurance
Corporate Wellness Consultant
LAWLEY AGENCY, LLC —Buffalo, NY
- $51,498.15 - $85,830.25 a year
- Microsoft Excel
- Microsoft Outlook
- Research
- Wellness program
- Health insurance
Quick Apply
Commercial Leasing Agent/Consultant
Benderson Development —Buffalo, NY
- $70,000 - $110,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
5d

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Obituary Notice Specialist

Media Sales Plus Inc -
Williamsville, NY

Quick Apply

Job Details

Full-time
$16.50 - $20.00 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Credit union membership

Qualifications

Managing customer accounts
Customer relationship building
Email customer support
Phone communication
Computer literacy
Customer order taking
Content editing
Managing clients in a customer support role
Client retention
Task prioritization
Content development
Customer engagement
Desktop applications
Data entry
Organizational skills
Customer support
Productivity software
Order inquiry handling
Content review
Communication skills
Entry level
Client interaction via phone calls

Full Job Description

We are seeking talented individuals with strong multitasking, proofreading, and organizational skills along with a high level of empathy. In this unique role, you will support funeral homes and private parties by placing obituary notices in both print and online formats. Additionally, you will support clients by placing legal notices and some classified advertising. A strong focus on accuracy and professionalism in all communications is essential. You play a key role in establishing and sustaining our clients’ trust, which is vital to the success of the business. We are eager to consider your resume.

We are conducting in-person interviews, and we look forward to connecting with you soon!

Empowering Environment

Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments.

Growth & Advancement

We promote from within and support your professional development. This role offers a path to long-term growth and advancement.

Hybrid Flexibility

After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote.

Obituary Notice Specialist

You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency.

Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients.

Responsibilities Include:

Responding promptly to incoming calls and emails.
Processing and proofreading content with a strong focus on accuracy.
Replying to customers in a timely fashion.
Identifying and assessing customers' needs to achieve satisfaction.
Assisting with processing notices and advertising orders.
Building sustainable, trusting relationships with customer accounts.
Adhering to guidelines, deadlines, and workflow processes.
Providing a great customer experience by addressing all the customers’ needs in a courteous and friendly manner.

Desirable Skills:

Ability to multitask, prioritize, and manage time effectively.
Proven customer support experience, ensuring client satisfaction.
Ability to meet and exceed productivity requirements and deadlines.
Excellent phone etiquette, active listening, and organizational skills.
Strong communication skills, both verbal and written.
Open to feedback and support to help you be successful in your role.
Experience in data entry and call center environments.
Familiarity with Microsoft Office; general computer skills.

Full-Time and Part-Time Availability

We’re hiring for full-time and part-time (24+ hours/week). Candidates must be available between 9:00am – 9:00pm (Monday through Sunday). While you won’t work every day, your schedule will fall within those hours.

Compensation

Average earnings for this role are $18–$20 per hour, including incentives. Base pay starts at $16.50/hour, plus an incentive plan that rewards your accuracy, performance, and productivity.

We Offer

Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support.

We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing the most effective recommendations and guidance.

Media Sales Plus is an Equal Opportunity Employer

Quick Apply

Refine Your Search

customer success jobs in amherst ny

Obituary Notice Specialist

Customer Service Representative

Community Solutions Customer Service Representative I

Assistant Guest Service Manager

Client Success Manager

Store Manager | Buffalo

Supervisor, Technical Customer Support

Customer Success Order Management Specialist

Receptionist - State Farm Agent Team Member

Client Success Representative

Customer Experience Representative

Administrative Support Coordinator

Platform Success Manager

Market People Partner - Buffalo, NY

Client Success Executive - National Accounts

SMB Onboarding Manager

Customer Service Representative

HR Partner, AMZL

Corporate Wellness Consultant

Commercial Leasing Agent/Consultant

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