Schedule: 10-hour shifts, Monday - Thursday
MISSION STATEMENT:
We say yes to people seeking help for addiction and mental health. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity and collaboration.
Job Description: Provide community outreach, crisis intervention, and peer recovery support to unhoused individuals and those facing mental health or substance use challenges in the Anchorage area.
ROLES AND RESPONSIBILITIES:
- Provide community outreach to individuals unhoused, community members in the school systems, as well
as community engagement with local partners.
- Provide education and advocacy within the community that promotes awareness of mental health, serious
emotional disturbance, OUD and co-occurring disorders, and assists in reducing barriers such as stigma and
misconceptions.
- Maintain Data Trackers for all outreaches done in community.
- Engages in all assigned outreach activities in the community.
- Crisis Peer Support will respond to MCT calls in the community and respond within a timely manner and
provide assistance to local law enforcement in deescalating crises.
- Provides direct peer support services to clients engaged in recovery services to include, linkages to
treatment, community resources, education, employment, housing, etc.
- Responds to, coordinates, and tracks incoming Hopeline calls.
- Assists clients in setting and pursuing their recovery goals.
- Functions as a role model to clients.
- Develops and maintains relationships with clients while maintaining healthy and professional boundaries.
- Provides motivational interviewing, community living skills, social, and emotional support.
- Assists clients in building social and interpersonal skills that will enhance employment opportunities.
- Helps clients understand and employ recovery strategies.
- Maintains an active awareness of the peer support services that are available in the state of Alaska.
- Works to motivate clients through positive means, highlighting strengths and resources.
- Participate in training in areas related to improvement of service delivery.
- Provides or accesses required initial and ongoing training to increase staff competence.
- Models and teaches clients vital life skills that will aid in their success.
- Advocates for clients in treatment setting and within the community.
- Shares lived experiences and assists in community, relationship and skill building.
- Interacts with the clients in a manner conducive to their safety, dignity, privacy, and security.
- Attends staff meetings and works collaboratively with other staff in case staffing/review.
- Must have strong writing skills with attention to detail and accuracy of fact reporting.
- Train new Peer Support Specialists how to properly document services provided.
- Completes timely documentation in client’s EHR, using DAP note format for each recovery service provided.
All documentation is to comply with overseeing state or federal guidelines.
- Demonstrates ability to work with individuals from diverse backgrounds.
- Administer UAs and breathalyzers as needed.
- Exhibits competency in personal recovery and use of coping skills.
- Writing crisis stabilization plans for clients in need of immediate help.
- Performs related duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Associate's degree in human services or related field - preferred but not required
- If in recovery, one year of continuous sobriety prior to hire and active and continuing participation in a recovery support program, such as a 12-step program.
- Must obtain CDC II OR CDC I & NACA I within 4 years of hire.
- Must obtain PSP I within 2 years of hire.
- Valid Alaska driver’s license and insurable under TRUE NORTH RECOVERY INC’s automotive insurance, which requires a driver to be at least 21 years of age.
- Continued employment is contingent upon receipt of a satisfactory state and federal background check.
PREFERRED SKILLS:
- Ability to coordinate multiple activities
- Excellent verbal and written communication skills.
- Proficient with PCs and standard office equipment.
- Ability to make decisions and exercise good judgment.
- Ability to work independently with minimal supervision
- Ability to work under pressure and prioritize workload.
- Strong public speaking and organizational skills.
- Strong problem-solving skills.
- Prevents and intervenes in crises situations.
- Tailor's services to unique individual, family, and community characteristics.
- Listens and communicates effectively.
- Collaborates and builds positive relationships
- Identifies strengths and resources, reassessing routinely
- Assists individuals in developing personal plans.
- Implements and coordinates the plan of care.
- Supports problem solving and conflict resolution
- Connects individuals and families to community resources
- Completes and trains staff for required documentation in a timely manner
- Observes rights to confidentiality.
- Ability to complete personal documentation and trains staff for required documentation in a timely manner.
COMPETENCIES:
- Working with Others
- Assessing Strengths and Needs
- Planning Services
- Providing Services
- Linking to Resources
- Advocating
- Individualizing Care
- Documenting
- Behaving Professionally and Ethically
FULL TIME BENEFITS
- ICHRA Coverage for Employee Health Insurance Policy Reimbursement (Health Insurance Policy Reimbursement)
- 401K Plan - 100% Match Up To 5%
- Life & ADD Insurance Policy 100% covered by employer
- Vision and Dental Policy 90% covered by employer
- 10 Paid Holidays a Year
- Paid Time Off Accrual
- Paid Training and Credentialing
- Short term and long-term disability
- Monthly cash stipend
- Supplemental benefits including critical illness insurance, accident insurance and hospital indemnity
I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for True North Recovery to hire me. If I am hired, I understand that either True North Recovery or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of True North Recovery has the authority to make any assurance to the contrary.
This role requires a demonstrated ability to maintain professional conduct and reliability regarding substance use in accordance with TNR policy. Employees must report to work unimpaired and remain free from any substances that impair the ability and capacity to safely and effectively perform the job duties of a Case Manager. Successful performance of this position requires consistent adherence to the agency’s drug-free workplace standards and all applicable licensing and/or accreditation requirements.
PHYSICAL REQUIREMENTS
This role is primarily performed in an office building with standard office environment and controlled temperatures. When working outdoors or at a job site the employee may be exposed to construction equipment or other moving objects/equipment, reference job site specifics. The employee is occasionally required to lift and/or move up to 50 lbs. Employee is frequently required to sit, stand, walk, talk/hear, see, read, and personally interact with others.
Requesting an Accommodation: If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed.
