Top 5 Front desk agent *hilton anchorage* Jobs in Anchorage Ak

Front Desk Agent *Hilton Anchorage*
Crestview Management, LLC —Anchorage, AK
- 8 hour shift
- Hotel
- In-person
- Ability to stand for extended periods
- Health insurance
- Dental insurance
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Front Desk Agent
Hilton Anchorage —Anchorage, AK
- $16.50 an hour
- Full-time
- Inventory management
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Hilton Garden Inn Anchorage —Anchorage, AK
- $17 - $18 an hour
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Crestview Management, LLC —Anchorage, AK
- Mid-level
- Hotel
- Mentoring
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front desk agent *hilton anchorage* jobs near anchorage ak

Front Desk Agent Hilton Anchorage

Crestview Management, LLC -
Anchorage, AK

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Job Details

Part-time | Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Referral program

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Financial transaction processing
Phone communication
Greeting customers
Processing cash transactions
Answering guest questions
Accurate transaction records management
Hotel room assignment management
Property management systems (PMS)
Customer issue escalation
Deposits
Hotel and accommodations guest complaints handling
Cross-functional collaboration
Communication skills
Entry level
Office phone management

Full Job Description

We are seeking a friendly, detail-oriented Front Desk Agent to join our team during an exciting time of ongoing renovations and transitioning to a new lobby and front desk look. This role requires a professional who can handle guest interactions with warmth, efficiency, and adaptability while ensuring a smooth check-in and check-out process.

Key Responsibilities:

Guest Services & Check-In/Check-Out: Greet guests with a welcoming attitude, process reservations, and handle room assignments efficiently.
Renovation Awareness & Communication: Provide clear, professional updates regarding the ongoing renovations, including potential noise disruptions, alternate amenities, and timelines.
Problem Resolution: Address guest concerns promptly and professionally, escalating issues when necessary to ensure satisfaction.
Financial Transactions: Handle payments, deposits, and refunds accurately, ensuring all transactions comply with company policies.
Safety & Security: Maintain guest privacy, follow hotel security protocols, and monitor lobby activity.
Administrative Tasks: Answer phone calls, respond to emails, manage special requests, and maintain an organized front desk area.
Collaboration: Work closely with housekeeping, maintenance, and management to ensure seamless operations, especially during the renovation phase.

Qualifications & Skills:

Previous hotel front desk or customer service experience preferred.
Ability to work in a fast-paced environment and handle unexpected challenges with professionalism.
Strong communication and problem-solving skills.
Familiarity with hotel property management systems (PMS) is a plus.
Flexible schedule, including weekends and holidays.
Ability to stand for extended periods and multitask efficiently.

Job Type: Full-time

Benefits:

401(k) matching
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance

Schedule:

4 hour shift
8 hour shift
Evening shift
Monday to Friday
Night shift
Overnight shift
Rotating weekends
Weekends as needed

Experience:

Hotel experience: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift

Work Location: In person

Quick Apply

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front desk agent hilton anchorage jobs in anchorage ak

Front Desk Agent Hilton Anchorage

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front desk agent *hilton anchorage* jobs in anchorage ak

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front desk agent hilton anchorage jobs in anchorage ak

I want to receive the latest job alert for front desk agent hilton anchorage in anchorage ak