Top 69 Information technology Jobs in Anchorage Ak

Satellite Communications Operations & Service Delivery Manager
Pacific Dataport Inc —Anchorage, AK
- $96,000 - $147,000 a year
- Full-time
- Background check
- Management
- Business development
- Health insurance
- 401(k)
Quick Apply
Part Time Onsite IT Support
Miles IT —Anchorage, AK
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
Education Technologist
Special Education Service Agency —Anchorage, AK
- $56,694 - $87,027 a year
- Full-time
- Background check
- Google Workspace
- Experience working with individuals with disabilities
- Paid training
- Health insurance
Quick Apply
Senior Help Desk Technician
Bowhead —Anchorage, AK
- Full-time
- Background check
- Computer science
- Computer Science
Service Desk Analyst II
Global Credit Union —Anchorage, AK
- $63,233 - $152,718 a year
- 8 hour shift
- Computer Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
IT Technician
Swnsn Inc —Anchorage, AK
- $26.61 - $32.05 an hour
- Part-time
- Hybrid work
- Mid-level
- Windows
- Analysis skills
Quick Apply
7d
IT Client Support Specialist 1-2
State of Alaska —Anchorage, AK
- $4,119 - $4,731 a month
- Full-time
- Background check
- HIPAA
- Team management
- AD&D insurance
- Paid holidays
2d
Desktop Support Technician – Anchorage
Worley —Anchorage, AK
- Ability to walk for extended periods
- Mid-level
- Office
2d
IT System Administrator 1
State of Alaska —Anchorage, AK
- $44.49 - $46.71 an hour
- Full-time
- Background check
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
8d
IT Client Support Specialist 3
State of Alaska —Anchorage, AK
- $5,451 a month
- Online Application
- Computer literacy
- Mid-level
- Office
- Free parking
- AD&D insurance
3d
System Support Technician (Remote environment)
bp —Anchorage, AK
- Full-time
- Computer science
- Microsoft Excel
- 6 years
Desktop Support Technician - Anchorage, AK
ESP Global Services Limited —Anchorage, AK
- $55,000 - $60,000 a year
- Windows
- Ability to lift 50 pounds
- 1 year
- Free parking
- Dental insurance
Quick Apply
Support Engineer
Velonex Technologies —Anchorage, AK
- $28 - $32 an hour
- Full-time
- Google Workspace
- Azure
- Ability to walk for extended periods
- Mileage reimbursement
- Health insurance
Quick Apply
14d
Technical Support Specialist
DenaliTEK —Anchorage, AK
- Mid-level
- Windows
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
Alutiiq, LLC —Anchorage, AK
- $24.04 - $28.85 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Helpdesk Technician
N C Machinery Co. —Anchorage, AK
- Mid-level
- Office
- SharePoint
- Profit sharing
- AD&D insurance
Quick Apply
7d
IT Technical Support Specialist - 2026
Holland America/Princess Alaska-Yukon Land Operations —Anchorage, AK
- Seasonal
- Background check
- 18 years or older
- Ability to walk for extended periods
- Referral program
3d
IT System Administrator 2
State of Alaska —Anchorage, AK
- $50.81 - $53.35 an hour
- Full-time
- Background check
- Computer Science
- System design
- AD&D insurance
- Paid holidays
8d
Help Desk Technician I
UIC Alaska —Anchorage, AK
- Full-time
- Background check
- Computer science
- Computer Science
8d
ICT Technician I - Anchorage, AK
NANA Regional Corporation —Anchorage, AK
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
9d

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information technology jobs near anchorage ak

Satellite Communications Operations & Service Delivery Manager

Pacific Dataport Inc
Anchorage, AK

Quick Apply

Job Details

Full-time
$96,000 - $147,000 a year

Benefits

Health insurance
401(k)
Tuition reimbursement
Paid time off
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule

Qualifications

Management
Team leadership
Team development
Business development
Supervising experience
IP networking
Business operations
Analytical thinking

Full Job Description

Overview

Pacific Dataport Inc., a leading provider of satellite and network solutions, is seeking an experienced Operations & Service Delivery Manager to oversee the operational performance and service delivery of our LEO and GEO satellite and terrestrial networks and associated ground systems. The position is based in Anchorage, Alaska. This role is critical to ensuring reliable, high-quality connectivity for our clients, including Small and Large Commercial businesses, State, Local, and Education (SLED) sectors, as well as support for our Key Reseller partners. The Operations & Service Delivery Manager will manage day-to-day operations, coordinate service delivery, and lead the technical staff, driving operational excellence and customer satisfaction.

Join our team as an Operations Manager, where you will play a crucial role in shaping our operational success and driving the company forward.

Key Responsibilities

Manage the daily operations of LEO and GEO satellite networks, ground systems, and IP networking infrastructure, ensuring high availability and performance.
Oversee service delivery for clients, including SLED sectors, ensuring compliance with service level agreements (SLAs) and customer expectations.
Supervise and lead a team of technicians and engineers, providing guidance, training, and performance evaluations to maintain a high-performing team.
Monitor and maintain network systems, including Juniper routers and switches, SCADA systems, and network monitoring tools, to ensure optimal functionality.
Coordinate maintenance, upgrades, and troubleshooting of satellite and network infrastructure to minimize downtime and prevent system blackouts.
Collaborate with the engineering team and executive management to implement new services and technologies, supporting the company’s mission to connect underserved areas.
Ensure compliance with industry standards, regulatory requirements, and cybersecurity protocols, particularly for SLED clients.
Provide regular reports on operational performance, service delivery metrics, and customer feedback to senior management.
Drive continuous improvement in operational processes, leveraging innovative solutions to enhance service reliability and efficiency.

Duties

Develop and implement operational strategies that align with the company's goals.
Manage profit and loss statements to ensure financial health and sustainability.
Supervise team members, providing guidance and support to foster a productive work environment.
Participate in business development efforts to identify new opportunities for growth.
Oversee project management activities, ensuring timely completion of projects within budget.
Drive process improvement initiatives to enhance operational efficiency.
Collaborate with sales teams to develop strategies that increase revenue and market share.
Periodic and as-needed travel to verify the operational condition of company assets and in support of maintenance and new deployment activity.

Skills

Proven management experience with a focus on leadership and team development.
Strong strategic planning abilities to set long-term objectives and actionable plans.
Excellent supervisory skills, with the ability to motivate and inspire teams.
In-depth knowledge of satellite communications, IP networking, and fiber optic distribution.
Strong analytical skills with a focus on process improvement techniques.

Job Type: Full-time

Pay: $96,000.00 - $147,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Flexible schedule
Health insurance
Opportunities for advancement
Paid time off
Professional development assistance
Tuition reimbursement

Application Question(s):

Do you reside in Alaska today?

Experience:

communications related: 5 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in anchorage ak

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