Top 4270 Support engineer Jobs in Andover, Ma

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Technical Service Support
MilliporeSigma —Burlington, MA
- $30 - $32 an hour
- Full-time
- Microsoft Word
- Background check
- In-person
- Health insurance
- Dental insurance
Quick Apply
Production Support Electrical Engineer (all shifts)
FalconTek —Tewksbury, MA
- $58 - $63 an hour
- Full-time
- Data analysis skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Layout Support Engineer
Raytheon —Andover, MA
- $68,900 - $131,100 a year
- Full-time
- Schematics
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
6d
4th Shift Die Inspection Process Support Engineer
Raytheon —Andover, MA
- $86,800 - $165,200 a year
- Full-time
- 5 years
- Mid-level
- SQL
- Paid holidays
- Disability insurance
6d
Product Support Engineer
Teradyne —North Reading, MA
- $97,400 - $155,800 a year
- Bachelor of Science
- Mid-level
- 8 years
- Paid holidays
- Disability insurance
10d
Technical Support Engineer
Symbotic LLC —Wilmington, MA
- $71,000 - $97,900 a year
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
12d
Software Support Engineer
Symbotic LLC —Andover, MA
- $96,000 - $132,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Engineering
- Health insurance
- Dental insurance
6d
CFD Application Support Engineer
Siemens —Burlington, MA
- $119,392 - $132,800 a year
- Multiple hires
- Hybrid work
- Mid-level
- Master's degree
- Product management
- Paid parental leave
- Health insurance
Customer Support Engineer
BluBØX —Andover, MA
- Email
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Trade Support Engineer
Vestmark, Inc. —Wakefield, MA
- $65,000 - $85,000 a year
- Extended hours
- Hybrid work
- Computer Science
- Bachelor of Science
- Research
Quick Apply
Product Support Engineer
ROI Solutions —Medford, MA
- $95,000 - $110,000 a year
- Full-time
- Remote
- Organizational skills
- Senior level
- Communication skills
8d
Support Engineer
VibeIQ Inc. —Boston, MA
- Full-time
- Remote
- Merchandising
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
6d
FPGA Image Processing Engineer
SiOnyx, LLC —Beverly, MA
- $130,000 - $210,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Bachelor of Science
- Paid parental leave
- Health insurance
Quick Apply
Sr. Electrical Engineer
TUTCO SureHeat —Exeter, NH
- Full-time
- Bachelor of Science
- Research
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Principal Electrical Engineer
Berkshire Grey —Bedford, MA
- $150,000 - $190,000 a year
- Full-time
- Bachelor of Science
- 8 years
- Travel
Staff Engineer
Wentworth Partners & Associates, Inc. —Amesbury, MA
- $64,000 - $76,000 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Free parking
- Paid holidays
Quick Apply
8d
Technical Sales Engineer
Amphenol Pcd —Beverly, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Bachelor of Science
- Engineering
- Health savings account
- Disability insurance
Quick Apply
Senior-Principal Electrical Engineer - CCA Designer (Hybrid / Sign-on Bonus)
BAE Systems Inc. —Merrimack, NH
- $130,355 - $221,603 a year
- Full-time
- Hybrid work
- Mentoring
- Senior level
- Electrical Engineering
- Health savings account
- Paid holidays
Senior Mechanical Engineer, Team Lead
Medica Corporation —Bedford, MA
- $102,000 - $125,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
8d

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support engineer jobs near andover, ma

Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

Quick Apply

Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operational management
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

Quick Apply

Refine Your Search

support engineer jobs in andover, ma

Senior IT Support Engineer

Technical Service Support

Production Support Electrical Engineer (all shifts)

Layout Support Engineer

4th Shift Die Inspection Process Support Engineer

Product Support Engineer

Technical Support Engineer

Software Support Engineer

CFD Application Support Engineer

Customer Support Engineer

Trade Support Engineer

Product Support Engineer

Support Engineer

FPGA Image Processing Engineer

Sr. Electrical Engineer

Principal Electrical Engineer

Staff Engineer

Technical Sales Engineer

Senior-Principal Electrical Engineer - CCA Designer (Hybrid / Sign-on Bonus)

Senior Mechanical Engineer, Team Lead

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