Top 140 Hotel Jobs in Ankeny, Ia

Front Desk Agent
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $17.50 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Office host
Marriott International, Inc —Des Moines, IA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Night Auditor/Front Desk Agent (Part-Time)
Best Western Premier Hotel —Ankeny, IA
- $15 - $16 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- Hotel
- Paid time off
- Employee discount
Quick Apply
13d
Group Reservation Coordinator - Hilton Des Moines Downtown
Hilton —Des Moines, IA
- $19 an hour
- Full-time
- Word processing
- Hotel
- Data entry
- Paid parental leave
- Employee stock purchase plan
12d
Front Desk Agent
My Place Hotels —Ankeny, IA
- $14.50 - $16.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
11d
Front Desk Agent
Tru by Hilton Grimes - Des Moines —Grimes, IA
- $16 - $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Night Auditor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $19 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
2d
Hotel Housekeeper
Residence Inn —Ankeny, IA
- Part-time
- Residential
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
Room Attendant (Full Time) - Hilton Des Moines Downtown
Hilton —Des Moines, IA
- $16 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Event Expert
Marriott International, Inc —Des Moines, IA
- Part-time
- Serving
- Hotel
- High school diploma or GED
2d
Hotel Housekeeper
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $17 - $18 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
Quick Apply
12d
Front Desk Supervisor
Hotel Fort Des Moines, Curio Collection by Hilton —Des Moines, IA
- $19.50 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
- Employee discount
Quick Apply
4d
Housekeeping Supervisor
Best Western Premier Hotel —Ankeny, IA
- $16 - $19 an hour
- 8 hour shift
- Spanish
- OSHA
- Inventory management
- Paid time off
- Employee discount
Quick Apply
13d
Hotel Housekeeping Aide
Homewood Suites —Ankeny, IA
- Part-time
- Bar
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
Full Time / Part Time Front Desk Receptionist (All shifts)
Sleep Inn & Suites —Ankeny, IA
- $14 - $15 an hour
- 8 hour shift
- Customer service
- Hotel
- High school diploma or GED
- Paid holidays
- Employee discount
Quick Apply
13d
Weekend Front Desk Agent
Staybridge Suites —West Des Moines, IA
- $16 - $17 an hour
- Part-time
- Writing skills
- Hotel
- Ability to lift 50 pounds
- Employee discount
Quick Apply
Hotel Club Room Host
Homewood Suites —Ankeny, IA
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
3d
Lobby or Public Space Attendant
Marriott International, Inc —Des Moines, IA
- Full-time
- Hotel
- Entry level
5d
Laundry Attendant Staybridge Suites Des Moines, IA
Staybridge Suites Des Moines, Iowa —Des Moines, IA
- $15 an hour
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent, Part Time l Country Inn & Suites, Clive
Country Inn & Suites, Clive —Clive, IA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Quick Apply

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hotel jobs near ankeny, ia

Front Desk Agent

Hotel Fort Des Moines, Curio Collection by Hilton -
Des Moines, IA

Quick Apply

Job Details

Full-time
$17.50 an hour

Benefits

Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
Previous hotel front desk experience heavily preferred
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Refine Your Search

hotel jobs in ankeny, ia

Front Desk Agent

Front Office host

Night Auditor/Front Desk Agent (Part-Time)

Group Reservation Coordinator - Hilton Des Moines Downtown

Front Desk Agent

Front Desk Agent

Night Auditor

Hotel Housekeeper

Room Attendant (Full Time) - Hilton Des Moines Downtown

Guest Event Expert

Hotel Housekeeper

Front Desk Supervisor

Housekeeping Supervisor

Hotel Housekeeping Aide

Full Time / Part Time Front Desk Receptionist (All shifts)

Weekend Front Desk Agent

Hotel Club Room Host

Lobby or Public Space Attendant

Laundry Attendant Staybridge Suites Des Moines, IA

Front Desk Agent, Part Time l Country Inn & Suites, Clive

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the smiling face of hospitality...front and center

What's in it for you…

About this job...

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Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

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