Top 11 Freight agent Jobs in Ann Arbor, Mi

Logistics Customer Service Agent
Expeditors —Romulus, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply
Transcon Agent - 10am-7pm
Expeditors —Romulus, MI
- Full-time
- Microsoft Word
- English
- Organizational skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
Logistics Supervisor
Chem-Trend Limited Partnership —Howell, MI
- Hybrid work
- Microsoft Outlook
- Mid-level
- Supervising experience
- Health insurance
- Tuition reimbursement
Office Agent
AVFLIGHT CORPORATION —Detroit, MI
- $18 an hour
- Weekends as needed
- Background check
- 18 years or older
- Microsoft Outlook
Quick Apply
Cargo Warehouse Agent
AVFLIGHT CORPORATION —Detroit, MI
- $18 an hour
- Weekends as needed
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
Commercial Minded Branch Manager
Emons Air & Sea —Romulus, MI
- Overtime
- Microsoft Excel
- Customer service
- Mid-level
Quick Apply
Regional Director, Operations - Central Region
Roadrunner Transportation Services, Inc. —Romulus, MI
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Owner-operator
- Office
- Disability insurance
- Health insurance
Quick Apply

Discover related jobs

Based on your search for freight agent jobs.

Airfreight Spot Desk Pricing Analyst
DHL —Detroit, MI
We have an exciting opportunity for an Airfreight Spot Desk Pricing Analyst who will be responsible for analyzing and recommending appropriate pricing for DHL…
$68,722.50 - $91,630.00 a year
Analyst - Supply Chain Logistics
GLOVIS America, Inc. —Belleville, MI
Work directly with carriers to track and trace driver dispatch, in-time truck arrival at supplier location, and on-time truck departure from supplier location.
$50,000 - $58,000 a year
Quick Apply
7d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Operations Specialist I (Columbus, Ohio), Onsite
Airspace —Columbus, OH
Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email. As an OSI, you will be expected to meet minimum metric…
$22 - $24 an hour
Quick Apply
Senior Freight Forwarding Sales Executive
DP WORLD LOGISTICS USA, INC —Columbus, OH
Proven track record in sales field, with at least 3 years of recent and relevant sales experience in Freight. The Freight Forwarding Field Sales Executive role…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for freight agent in ann arbor, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

freight agent jobs near ann arbor, mi

Logistics Customer Service Agent

Expeditors -
Romulus, MI

Quick Apply

Job Details

Full-time

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Life insurance
Referral program

Qualifications

Vendor relationship building
Customer communication
In-person customer service
English
High school diploma or GED
Customer engagement

Full Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position:

The role of a Customer Service Agent is to identify and understand our customer's transportation needs. Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers.

Major Duties and Responsibilities:

Prepare, handle, and process documentation, including house and master air waybills, commercial documents and customs/regulatory documents
Update shipment information it a timely and accurate manner into our operating system
Timely freight dispatch to avoid disruptions in customer's supply chain
Communicate effectively and timely with customers, vendors, and internal Expeditors network through high volume of email, phone, instant message, and in person
Review and monitor reports to understand individual performance, impact and opportunities for development
Accurately execute invoicing based on established customer SOP's, rate shells and Tariffs
Contribute to maintaining strong vendor relationships- airlines, trucking companies and others
Maintain compliance standards at all times- including internal policies and procedures, external government regulations and customer requirements
Meet key performance indicators in support of department, branch, product and company goals
Desire to understand overall department process flow and constantly seek opportunities for improved efficiencies
Escalate problems or decisions to Management based on established guidelines and procedures when necessary

Qualifications

Minimum Qualifications:

High School Diploma
Excellent customer service skills; friendly, courteous, empathetic and helpful
Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results
Strong attention to detail and organizational skills
Proven desire to learn and expand knowledge base
Sense of urgency around all aspects of customer service
Emotional resilience, can withstand stress
Work effectively and productively with others
Proficient computer skills, including Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Fluent in English

Desired Qualifications:

Bachelor's degree
One year of work experience in a customer service related role

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

Quick Apply

Refine Your Search

freight agent jobs in ann arbor, mi

Logistics Customer Service Agent

Transcon Agent - 10am-7pm

Logistics Supervisor

Office Agent

Cargo Warehouse Agent

Commercial Minded Branch Manager

Regional Director, Operations - Central Region

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for freight agent in ann arbor, mi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected